SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If the chest is more than two, then generally a short one turns out)) but still very cool))
Top came super fast, comfortable, like a second skin. In general, I do not shoot it) another couple can be ordered. Recommend
Delivery to Astrakhan for 2 weeks. For this money, the top worthy. Recommend!
Comfortable, non-transparent, strips are a little long but not much. I arrive in a few weeks 10/10
Took a few weeks shirt is smaller then I expected I thought it stop to stomach its more like a bra type shirt, and it runs small so order size up I got a size small btw but really pretty
качество супер, материал тянется,стоит заказать ещё
Juste magnifique très beau tissu juste en kiff je recommande
Second time ordering from store and was another great experience. Have this top in both tan and white and love the soft and flattering material. Goes with everything. I sized up and it fits perfect. Shipping takes about a month to US.
Excellent top for your money, the color is pleasant beige, the sauces will be noticeable if you are very pleased) but I bought under the body, so it does not bother me much. The quality is good, but guys, well, you could already stitch the straps on the fan see. Photo box
Great top. There's nothing to complain about. It did not even seem that it is thin. Perfect! With the store talked, answered all questions. Very requested to send quickly, and received on time! Praise!
Best material love
Very beautiful, only the handle was a little big for me, but it gives to fix. AM of Rio, Rio Grande do Sul
Cool top☺& Middot;
On height 180, chest 90/waist 67-took the size s. The straps are too big and a little thread stick out. Its money is definitely worth it!! I fell in love with him!
Perfect the quality is great.... I got into a fight the day I had the shirt on and nothing ripped or broke lol
It's not a kit, it's a bomb! You need to throw everything and order in other colors. The top really has thin and long straps, and they have the property of sinking the chest more than necessary, especially, if the chest is small, like, for example, I have. From this he did not get worse, he can work out the thread and needle.) I never met any pants, and I spent a lot of money finding them. Who knew that happiness was found again on Ali.) I ordered warm, with fleece inside, to keep the shape. My height is 158, the parameters are 85-60-90.
Looks amazing very happy with this product just as pictured. Took long due to pandemic but worth it.
, Guys, this is really my best buy on Ali in my whole life. Everything is super. But at first it was upset, because the goods came with a stain. It's good that everything was washed. I ordered the size S, just wanted the topic to sit tight and tighten everything. My height is 180, chest 82
Looked little asl when I opened the packaged because I have Kind of big boobs but it came out to actually fit ..its stretchy
In general, beautiful) slightly bolshevat in straps, you can order smaller)) corresponds to the picture!)