SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s amazing I love it! Delivery happened in less than one week! It’s unbelievably quick ! It’s faster than local delivery ! And price is much cheaper for same quality! Thank you dear store , highly recommend
Very nice shirt! Correct size. Received quickly!
Pleasant soft shirt thank you
Perfect fit lovely and comfortable
I took the size M she is beautiful♥️ I love the fabric too♥️
Normal shirt, tracked. On height 168. og-88
I did not communicate with the store. Shipping fast. Excellent quality. On height 165 size M came up perfectly
Very good quality
I ordered the size L, I went perfectly. The color came the one that ordered. Delivered in 3 weeks to the Czech Republic. I did not find any shortcomings. My grade is 10/10.
Not bad, pleasant to the body, the only line on the holes from the buttons is not very high quality stitched
Received the parcel, the shirt is good, for height 154, the weight 56 approached M, the quality is good, came in two weeks, no complaints, the store was not contacted.
I took on the size more than my own and did not lose. Excellent looks on the sides slightly shortened. I did not regret that I took❤Came to Moscow quite quickly, about 2,5 weeks
The shirt is cool, the quality is fire, but straight oversize turned out, my size is m
The shirt is cool. Rosemir s pidishov ideally for 50 kg., 165 Rist.
The shirt is awesome. Cloth is dense, very well sits, on the OG 92 took M.K. I recommend buying. Shipping fast.
Very cool shirt for its price. it came quickly, 7 days before the mo. I ordered XL, so that there was an oversize. I recommend the store.
Came for twenty days, very cool, S ordered and she came up, although I wear XXS and Xs, so do not be afraid to order a larger shirt. For the spring, summer evening and early autumn will do. The material is durable, but thin and very high quality. Do not pay attention to the photo, I want coins
Рубашка супер дочь довольна!) Качество клёвое очень мягкая!) Доставка быстра до Оренбурга пришла за 8 дней!) Спасибо продавцу!))) Рекомендую всем!)))
The shirt is very good. Sent fast. At its M-L, I ordered M and sits freely. Could have taken s. But as an oversize for spring-summer is excellent.
Very good shirt, sewn well, nothing sticks out anywhere. On the growth of 176 took L, so that there was an oversize, in the chest does not press, the sleeves are not short.