SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm 5'5" approx 135 lbs and ordered a size L and it fits well. Doesn't look as good on my figure as i hoped, but that isnt the products fault, lol - looks just like the description, soft, decent quality, comfortable.
Beautiful color, size took L, my parameters 86/64/93
Very cool kit. Sits perfectly, especially the top. There is a size in size on my 44 took M. Cloth is dense, does not shine through
The two piece set arrived today. I ordered the XL,it fits me perfectly!! Love it. The material is very comfortable and stretchy and it has a string at the bottom of the dress which you can adjust it to how high you want the skirt to be which also gives your body figure as you can see in the second pic, I adjust it a bit higher to where it gave my body a figure. Add my insta for more clothing pics @alyssiaa_16
All as in the description of the store. Fast shipping! Sits perfectly!!!
Very nice, same as the picture, thank you very much to the store
Очень красивое платье, подойдёт для многих мероприятий. Красиво смотрится на фигуре. Быстрая доставка новой почтой. Рекомендую заказывать!
The reception at that hour at the selling bull 10.59. That bitch Bula is coming for 1 cent, so yak vigrav food at the genset of energsy!!! Dovoli is not paid off by the suknya, priemna to Tyla Materia, good sewing (do not stick out the strings). Everything is sewn ideally. In the middle of the city there is a synthetic presence, in the middle of the city there is not to steam and blow for walking :) bo was thrown on 60 and three of the Farba passed on to the infamous odiag (ale is not critical of Jak Buwai). Kolir at the same time and poured yaskrawim, yak and to pershogo prannia. I recommend the product and I recommend it to you!
The reception at that hour at the selling bull 10.59. That bitch Bula is coming for 1 cent, so yak vigrav food at the genset of energsy!!! Dovoli is not paid off by the suknya, priemna to Tyla Materia, good sewing (do not stick out the strings). Everything is sewn ideally. In the middle of the city there is a synthetic presence, in the middle of the city there is not to steam and blow for walking :) bo was thrown down here on 60 and trishki the paint moved to the infamous odiag (ale is not critical yak buvaya). Kolir has a narrow so and poured yaskrawim yak and to the fringed Pran. I recommend the product and I recommend it to you!
Material is very soft, one layer, its not transparent, delivery was fast, material stretch,
Fast shipping and outfit was just like advertised. I now have the green and black set. I will continue to buy more colors. I’m 180lbs and I ordered a LARGE, the fabric is very stretchy too.
I have a European size m, height 170 cm. I did not know what size to order, because this year I was very better and the choice stood between the sizes L and XL. I ordered all the same XL, thinking that it is better to let it be more and can be sewn than a small one and nothing will be embroidered. Mike double-went well in size, and the skirt is a bit too big at the waist and below at the waist slightly rushing. Well, I think you can fix it. Without measuring the size L it is difficult to say which would fit more. But I love for the summer more loose things, so that they are not very tight and that the body and things ventilated-this is just the case. The set is made of knitwear, from the back as if a bike. The tag says: 30% cotton, 65% polyester and 5% spandex. If you look closely, the seams where the ties go are not very uniform on both sides. There are some shortcomings, but in general a good set for the summer. The store Thank you very much. Product and seller recommend.
Cool suit The color is very beautiful Cloth is dense, double
très contente d'avoir gagné cet article en labo d'énergie à 0.01 centime , j'ai pris une taille xl sachant que je porte une taille M européenne d'habitude et ça me va parfaitement, les bretelles du haut sont réglable , la couleur est exactement celle fournie du vendeur. livraison en presque 15 jours
I'm freaking out, just 6 days to arrive, the dress as described, well done, fully recommended store and to add more, I got it in the energy lab for just 0,01 cents, thank you very much for everything, very grateful, good quality and carefully packed,
Super article
Post as in the picture, thank you. Top of a double fabric, the skirt inside is a little on a warm basis. The goods went to Ukraine for a month and a half.
The size of the hood and top and skirt. on the parameters 90 70 96 took M. There are Newans. .. Sewn straps in one direction on the top... and on the skirt the line was tightened. .. Especially it is not visible under the folds. thanks to the store
the fabric is really soft and with a lot of elastin. im happy!
The outfit is beautiful and I think it takes one week to my country. can't wait to wear after giving birth. recommend the store and the material