SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Es hermoso, en la parte de abajo es ajustable, tu vez si quieres que este ancho o quede tipo bombacho, eso si da calor! Pero fuera de eso todo bien! No huele mal y por dentro es de una tela
Accurate and beautiful
As in the photo, just for the long do not expect to oversized
Lowkey wasn’t excepting them to be this nice… get them !!
Faux leather trousers On my parameters og 84, OT 70 cm, OB 90 cm. Height 171 cm, weight: 55 kg, I chose size XL. free. The fabric is thin enough. Below there are rubber bands, you can tighten them. Full length pants. Look unusual. Shipping fast.
Eco leather pants. WITH A high waist crinkle leg, bottom rozszerzane leg-is adjustable can zwęzić bottom. Front zipped silver slider. Great fashion. Pants układają Sie beautifully. I wearing size M 68 cm waist, 92 cm hip, 174 cm tall. Perfectly fitted-material jeat flexible.
I was afraid because I'm big legs and usually something that makes bigger effect doesn't look good but they look perfect. Very fast and comfortable shipping
I love them! They look great and are very comfortable. If you're doubting between two sizes take the biggest because they're pretty tight
Very interesting pants! Super sharp fashionable. The size approached 67/97 and height 168 cm, except that in the hips the pants sat tight enough. Look interesting
Looks just the like picture, cutest pants i ever gotten
I loooove the pants it fits me just right. I’m glad I bought it, I’m about to order in the other two colors thank you to the store
This is the first time I got something that fit right lol. These are cute. I got hot in them soon as I put them on but that might just be me. 10/10 purchase !
A little hard to put on a first I’m a UK 12-14 I fear that if you’re any bigger than me it will not fit lool. My hips and legs have some room but my waist is a little big so it’s a little tight don’t know how I’m gunna sit down mate but love them overall really good quality
Stylish trousers under the skin, indoors they are very hot. They are cool, but from below there are kulisks, you can tighten. On its parameters 90/75/100 cm, the height of 163 cm ordered the size of L, but the trousers are too small at the waist, I fastened them, but the sides are are
Very cool pleated leather pants, they can be worn both cool and tighten the rubber on the pants, very comfortable, do not pass anywhere, the threads on parameters 80-60-88 and height 168 size M sat perfectly, a little free, which is very comfortable, Before the Novosibirsk region, the parcel came in two weeks, I recommend the store
Just as pictured. They do run slightly small and pants don’t really have much stretch. Super cute though and fast shipping
stretchy but if you have any tummy DO NOT ORDER. made for a tiny tiny waist
look just like the picture , very much worth ur money. NO bad/weird smell. I recommend them 10/10.
Beautiful arrived in d eye!!! Uauuuuuuuuuu
Good fit definitely don’t mind my living room (have kids ) but I’m 125 pounds 5”4