SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful!. thank you to the store. XL at 46 Russian looks like in the photo.
Material is good. You need to iron the iron and it will be fine.
An awesome shirt, very nice material, similar to tight denim, looks expensive. On the parameters 90-74 village as an oversize, I recommend.
Блузка очень красивая. Плотная и не мнется, всем советую. 147/10
Отличная рубашка, взяла М на рост 175, размер 42, т. к. хотела оверсайз и достаточную длину рукава. Получила то, что и ожидала
Mega Cool tight shirt!! Quality 10/10! My height 165, waist 66 cm, M-excellent Oversize
Рубашка супер! Ткань плотная, бирки о составе нет. Качество пошива отличное! На рост 168, вес 55 брала S. Всё хорошо, длина рукава нормальная.
Everything is exactly as in the description of the goods. The shirt is very satisfied, the lines are even, the color is the same as in the photo. I did not communicate with the store. The parcel arrived to Irkutsk in 15 days. Shop recommend
Thank you for a very good product. I will buy it again.
Ткань очень плотная. Пошив отличный! Смотрится дорого!
Dense shirt of good quality, beautifully packed, nice color, very satisfied
Blouse is pleasant, quality. Came quickly enough)
very good
The shirt is gorgeous! Very dense material, beautifully sewn, I did not see any shortcomings. It can be worn as a regular shirt, and as outerwear. It looks harmonious, let it be a little hard due to its density. Of the minuses I can note the oversize, I did not notice the features of the model when ordering, but the size S is big on me in the shoulders. It looks a little inaccurate on me, but again, it changes from image to image. In the rest I put this shirt a solid five!
The shirt came to the point of issue as part of the national parcel. Packed in a transparent box. Seams are all good, sticking threads were not noticed, an unpleasant smell by the word, too, was not. The shirt is perfectly ironed or parted. On the height of 176 cm sleeves of full length. It is so pleasant to wear that I order the same, but in a different color. I did not communicate with the store.
Очень довольна заказом. Рубашка плотная, без каких-либо изъянов. В Украину шла около 2-3 недель
Shipping in Sochi for 3 weeks in a joint parcel. On sale with a coupon took for 716,32 rubles. On my parameters 85- 67- 94, height 163, weight 56 (wear size XS-S, sports physique) size s sat very freely. The shirt is dense, as they say "good", does not crumple. There are no complaints about quality. It looks much more expensive than its price! Only one thing confuses, it is sooo long behind and if it is worn like the first layer, filling in the pants, then the back is already below the ass stands out. And if you wear it as a second, then the front is short. I ordered one more in a different color for a larger size, it is already better, but it will not be fixed.
Nice shirt. Color, quality, delivery speed just fire! Advise. No smell. I'm delighted)
Delivery to St. Petersburg 14 days. At og 85 took the smallest size, looks a little oversize-I'm more than satisfied. The quality is wonderful, the smell was not any, in the photo the shirt after a working day (if it will help to determine the level of meatness). The shirt behind is elongated, at a height of 164 per cm below the buttocks. In artificial lighting, the fabric is not so "matte"
Плотненькая рубашка очень красивого цвета. Есть торчащие нитки, но в остальном всё отлично.