Autumn Winter Fashion Outfit Knitted Sweater Long Sleeve Turtleneck
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Shipping & Payment
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
17 Jan 2020 23:51
As described. Beautiful and soft. A bit stretching. Great quality, no threads sticking out, sewn very nicely, no smell. Color as described light pink. My parameters: height 168cm, weight 48kg, 76-62-90 this one size sweater fits perfectly even though I would like it be more free. It's not short, sleeves are good length too. It's very beautiful, recommend. Thank you store.
4 Jan 2020 16:27
Malomerit... and the color is dark blue, and 2 cm less than stated... and everywhere, in the chest if the big parameters sit in something
23 Dec 2019 03:03
Excellent sweater, I really liked. Neat sewing, odorless fabric. My height is 164, weight is 53. Sleeves just right. I will also order.
16 Dec 2019 09:52
The quality is good, the threads do not stick out. Minsk was about a month. Colors are exactly the same as in the photo. And knitting is the same as in the photo. Touch like acrylic. Nice to the body. Such things can sit down after washing. I'll check. The length is good, the sleeves too.. Well, to me in any case on my 42 size (M) the village is good. (in the photo without a bra I if that :))
16 Dec 2019 07:37
Very soft spot and very well topped, I was surprised at the good quality it has at such little price. Fully recommended. When it is ribbed, it is fitted and fits very well, I have ordered another color.
12 Dec 2019 11:48
i receive 30 days later Very nice fabric. I'm 73kg. 1.65 height. 97 bust.thanks store. 5 stars for you
10 Dec 2019 12:11
The sweater is very chubby, warm and has good touch. I'm delighted with him, I recommend 100%.
8 Dec 2019 06:42
It's a wonderful sweater, true to the D is Crypt, of quality. I'll buy others, I recommend.
5 Dec 2019 10:15
Very beautiful, conforms to the photography of presentation. Light but warm, well my 90 of breast and 69 of life. Perfect length, nor short nor too long, about 173cm arrive 15cm about below the navel. Beautiful's particular braids also on sleeves. Beautifully finished, no flaws nor unpleasant odors. Thank You for the excellent product and professional service.
1 Dec 2019 02:29
Very good turtleneck, took just three. blue, black and red. my height 159 and size 42 came. be on higher growth and size to 46. arrived quickly, for two weeks.
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.