We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
29 Feb 2020 07:19
Good dress. thanks store that quickly sent
29 Feb 2020 02:49
Chic dress, very waiting for summer♡ Ordered 08.01/came 18.02. Height 172, parameters 81/64/96, the village is ideal. Thank You♡
28 Feb 2020 13:08
Well, your money is worth♀️
28 Feb 2020 00:21
The dress is excellent! In the South to walk just right! Size!
26 Feb 2020 12:14
Beautiful! Was perfect in my body!
11 Feb 2020 04:34
Very nice and in size
9 Feb 2020 11:52
Dress! Sits like a glove! Synthetic fabric then patterns, just fire!!! I recommend. It was a month and a half and two. I did not follow))))
5 Feb 2020 16:22
beautiful. a bit small in chest for 105 cm
30 Jan 2020 09:53
Very fast delivery to Poland in 2 weeks. The dress is beautiful, does not shine, the fabric is thin for the summer. The material is like a very thin area but nice to the body, although it can soar a little in the heat. On the parameters og-87, ot-71, took M, very tight in the chest and waist, although you can wear it. Maybe I will order another size more
26 Jan 2020 05:35
The dress is good, somewhere a little thread sticks out, but not critical. It came quickly ordered the size L... but still did not calculate for its figure .. for 4 breast size barely enters...
25 Jan 2020 19:50
I’m 5’ 5” tall and 120lbs. Size medium fit perfect! Love it!!!
25 Jan 2020 17:08
Im in love with this dress! IS beautiful and the same description. THE store was great and very attentive service!
23 Jan 2020 13:07
Received the item today and I am really pleased! Lovely dress. Got an M, I normally wear 8/10 AU size. Fits perfectly. I cannot wait to wear it.
22 Jan 2020 10:52
She is beautiful I really recommend!!
21 Jan 2020 03:32
very nice dress, good quality, amazing colour, but ...small. if you wear Zara's size 12 in UK, that dress will be small for you
20 Jan 2020 08:10
The dress arrived quickly, in 10 days. Quality is good, there is not even a smell. I ordered the size L, height 178 90/70/100. The dress sits a little loose and it's even good
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.