SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The vest is not bad, warm. I took my daughter, for me so the style is strange, but now it's so fashionable. Sits pts freely and wide. The color does not match, some peach in the photo is visible, but the store umnichka returned a part of the money.
Pretty, I ordered M for my S, in my opinion, the sizes presented by the store are the same. As s sits overweight on other customers, as well as M on me. On L, the waistcoat is also cool. INST: rari3e ;))
The jacket really liked. True, it is more caramel than white. Fabric is good, took S
Just a chic thing: synthetics are soft and pleasant, not "worth a stake" and does not creak. There is almost no smell, but you can wash with air conditioning. In the photo, the waistcoat immediately after unpacking. S size on 95-65-104 parameters and 173 growth looks this way. Quality at altitude. Delivered in 2 weeks! Probably, this is one of my best purchases on the site all the time! I recommend definitely.
Perfect size a little wide I love
. I recommend it though I ordered size M and it's quite wide, I would have asked for my size because it would have been oversized anyway. He came pretty fast, in less than a week he's taken to Canary Islands. Fabric quality is pretty good
Ordered 4.12, and 12.12 already took in the ukrmail department! The fastest delivery on Ali on my memory!))) the waistcoat is very beautiful, qualitatively executed, pleasant to the body. In the photo, the sizes are visible) you can wear both a shirt and without. I recommend the goods and the store :)
Too good. But one can big for an "L". It feels like 46/48. I'm doing 42/44. I should have taken the "M". Otherwise I recommend. Arrived so fast. The store did not have to communicate much.
I liked the vest. The growth of 167 and the volume of 102-90-100 sat well. In width, there are still decent places, but lengths for a couple of centimeters would not stop). Came quickly after the sale of 11.11.20. Thank you.
If this is the size S, then I will imagine other sizes)) very much more!
Quality is good. But even S is just huge! Such a square is 60*60. Well, fashion is today
I really like this sweater it is wide the delivery was super fast. Hat
Super joli!
I measure 1.78 cm, it is not white, it is a more raw color. It smelled a little weird when I arrived but very nice!
Delivery is fast, the quality is excellent. Only she is not white, but with a milky pink tint. I did not want this, I wanted a goose foot, a white one. The smell is slightly present, but uncritical. Upset a little color. In the photo does not pass the pink. S-Oversize
Perfect nothing to say as on the picture. I'm 1m58 and 45kg.
Vest fire! The cut itself, the color of the bomb, I'm delighted, there is an oversize, as I wanted! P.S. Come on my butylife channel on yutuba sovidenka, I'm on it shoot reviews on my purchases with Ali, makeup and not only :)
Although synthetic, but very pleasant soft material. Does not crumple. There's almost no smell. Smooth edges and stitching.
Reached in 14 days, excellent quality. The seams are even, the threads do not stick out, the smell is not at all. Recommend store
Ordered 18.10.2020 received 03.11.2020 oversize looks at my 48th size. You can wear with what you want. The fabric is soft, looks like Angora or mohair with synthetic in half, but I would not advise you to wash in the typewriter-it will squeeze, roll down. I stuck out the threads from the side seams, I was not lazy, took the needle and sewn the seam over the edge. The quality will go for this price. Seller honest. Thank you! My Instagram is romanticnote2018