SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality thank you
very nice thanks
The goods came quickly, in two weeks, the quality is pleasant, the suit stretches, took the size L
Fit perfect perfect everyday outfit
Cute and stretchy
Alittle small but cute asf
Reálky beautiful and high quality, but for me it is too short i have 178 Cm and 60 kg
fits like wow a second skin the fabric is soo strong because i did not think i was gonna fit into the small and i was pulling on it and stretched it or tried to anyway soo hard but it held up and it looks amazing.i am about 5'10 and have very large chest about 138lbs .. the length is not all the way down but it's sexy..will post pics later
Cool jumpsuit. I went to Yekaterinburg in 12 days. On growth 164 is ideal
It’s very nice . I take the size S it’s just perfect on me .Fast quickly deliver
Too small need to go a whole size up even if your a small if you natural a Xs then a small will fit you
Arms could be longer .very cute . tight true to size
Très bonne qualité franchement au top exactement comme sur la photo je recommande sans hésitation mais sert un peut prendre un taille au dessus de la taille habituelle et la livraison a été rapide
Well received thank you to the store
Looks exactly like the photo and came in about 2.5 weeks
It took way too long to get here. Over 2 months.
Nice. 88-66-91 accurate, if you are bigger, take L!!! Ans if you are more than 160 cm, dont order, it has short line on body, chest to between legs
Excellent overall, slightly short sleeves! And so super! You can wear a leather belt on top and generally fire!)
I love it. Look amazing.