We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In general, for its price is not a bad jacket, but the color did not really like
Cool shirt. I ordered Xs on my Xs. My parameters are 82-62-89 and 163 height. I sat down not bad, oversize. You can wear something warm under the shirt, there's enough space. Sleeves are not short. Minus that she came with marriage. 1. under the arm there are different threads; 2. there is not a large hole. Created a dispute, the store promptly agreed and returned some of the money to me. For this 5 stars. Photos are not quite successful. What is))))
Thank you. Fast shipping to Latvia! A lot of threads came out but you can just cut them off! Perfect!
The jacket just like, the only thing I don't like that isn't soft inside, inside is velvet-free fabric.
Corresponds to the description and photo. On the parameters OG 89, OT 68, OB 90, ordered the usual size m for me. Like I wanted an oversize shirt. The order is satisfied.
A good shirt, it's straight really oversize) sits well, in general, I'm happy! Thank you!
Very cool! warm, the colors are pleasant, the size with even calm on M will do. The model is such. the fabric is not cheap. delivery fast
Very, very soft, pleasant shirt. Delivery 2 weeks to Sverdlovsk region
The shirt came super fast! The same as in Zara even as it seemed to me better quality. The color is slightly different from the photo. But I saw it on previous reviews. Took S to Russian 40-42
Very fast delivery. Two weeks. As in the photo. But the quality is mixed feelings. I ordered the size M, it was possible and S. On the growth of 173 sleeve sat perfectly.
Тёплый,можно надевать вместо куртки весной или осенью,качество супер
Shirt norms, delivery to Tatarstan a little less than a month, warm
BEST!!!! For autumn, spring-perfect. Cutie
Oochen large size L Berit its size Quality is good, quickly came, with the store did not communicate
Like it. I do. Warm, beautiful
I don't know what I expected from this shirt. Probably that it will look like in the photo, but here's the facap, it's not quite like this, that is, she is one in one but something is wrong, probably that the squares are not orange but Brown. To the touch soft does not stink There's more thread than that. And yes you can not control the glove in the photo
Recommend! :) Very cool wyglądowo, good somehow, comfortable material, size good style oversize, shipping of delivering durable approx. 3 weeks
In general, a good shirt. On the parameters 85-67-94 and the height of 160 cm here it looks like this. Large. Material sometimes rubs elbows.
Not bad, but there are some shortcomings, namely a bunch of threads and some of the curves seams, still upset by the black faded stain on the sleeve. But in style and comfort very much even. Exactly I will wear, the color scheme is pleasant. Height 1.63, weight 49.
Very pleasant, almost odorless, warm and neat. The buttons are beautiful and sewn firmly, the lower edge is framed very well from the inside! A pair of strings stuck, but nothing diverges, I recommend! The store is responsive. I will order something else, @ missnatalica in Instagram)