We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine! Warm, color as in the picture, worth your money. This in the shopping center will cost about 9.000-10.000. Recommend!
Everything is fine
пальто тепле. але якесь широке))) жінка каже шо то такі модні)))) ну то 5зірок)))
On the parameters 99-74-98 took L, so that the length of the sleeve was normal and necessarily-the opportunity to put on a sweatshirt or a warm sweater. As a result, the internal adjustment still has a place you feel like in a blanket: cozy and warm. The length of the product on the height of 164 cm almost on the ankle-I wanted it! In St. Petersburg was on the day-24 and I was waiting for a coat to be wrapped up and not to freeze! Total: happy! Thank you to the store, although the goods were sent on the very last day.
Шёл почти 2 месяца. Но это из-за Московской службы доставки. Качество приятное, очень хорошо выглядит. Я ростом 158, вес 47, немного перебор с оверсайзом для меня… Может и xs пойдёт, но я побоялась брать, так как отзывы были, что впритык. Но на снежную зиму будет хорошо, думаю. В подарок положили красивую резиночку:)
Пальто очень классное: качественная ткань, пошив. В комплекте два пояса. На рост 165 90-65-97 М сел свободно. Рукава на месте. Есть запас для тёплого свитера или худи. Единственное очень расстроена из-за цвета: ждала Айвори, а пришёл беж. Возможно из-за большого наплыва заказов в распродажу продавец ошибся с цветом, звёзд не снимаю, но спор открою на частичное возмещение.
Пришёл без запаха, не мятый, очень быстро ( меньше чем 2 недели до Самары) , нитки не торчат, без брака, два ремня в комплекте, цвет прекрасный, отдаёт даже в сиреневый при определенном свете, размер s на мои параметры ОГ 83 ОТ 59 ОБ 90 рост 160 сел хорошо, больше не нужно мне кажется
размер L на 172 сел хорошо, рукава в самый раз, единственное, что спущенный рукав не очень удобно в комплекте 2 пояса проверила капнув воду, она скатывается
I'm happy with the purchase. Of course it's small, on RUS 50 butt, but I'll leave it. Cut cool
The goods came in 20 days at the cash register in Pyaterochka. In general, the quality is normal, but one pocket inside is not stitched, inside the hole, you have to sew. The size of L on the parameters 90-72-96 seems a little too big a lot of volume, behind the bubble is formed. The coat itself is quite thin I hope the filler will be warm. On height 176 is normal, the length of the sleeves is good.
In Russia came quickly in 11 days, in Russia 12 more days. Everything is well packed, the seams are even, there was no smell, two belts are included. The jacket is light, the neck area is low, you need a large scarf). On the growth of 173 and the parameters 88-78-98 took the size of L, came just right and along the length of the sleeve and along the length in principle. Tested on the street: the jacket does not get wet, with a strong wind of course one end of the hem "flies away", in general, does not blow the wind, but up to minus-10 exactly can be worn). Purchase is happy with the store did not communicate.
Favorite winter coats, in this store is not the first season I take, they are worn perfectly, warm, up to-25 fit. Includes 2 belts. M sat well on 85-65-90, in S sleeve tight, in M more freely. Showed in detail in my instinct @ viktoria_ron and on the YT channel.
The color is juicy (in the photo on the left my jacket, on the right down jacket). My height is 168. Size 42. 88/72/92. The shoulders are slightly lowered. The village is like a cozy blanket. Took specially M. The length of the sleeves is excellent. Merila on the T-shirt (!). A thick sweater with a raglan sleeve will fit in. Sent in 2 weeks somewhere. I did not communicate with the store. We need to check on the heat outside.
I liked it very much!!!!!! Beautiful, light and all in size. My parameters are 89-75-165. The store replied to the messages!!! Everything is fast and high quality. I advise the seller!!! Thank you to the seller for the gift-an elastic band for hair.
Coat Super, on the Russian 46-48r (from 80, about 105) took M, came up perfectly, there is a place for a sweater
He's gorgeous! I hope it will warm as they promise at-25-30 degrees. In Russian m-this M-is ideal with a good smell. Light, cozy, quality. Love at first sight. Deep green shade. Incredibly fast shipping
The jacket is super-cool. On my parameters 102-80-97 and height 159 cm, the store advised L. I went perfectly, to the middle of the calf, just, I like this length. About how warm I can not say anything yet. The seller answered all questions almost instantly
When I ordered I was afraid not to guess with the size and that I would come with marriage. In vain. I'm very lucky. Down jacket for its cost is excellent. Like a big soft blanket. Quite easy and not to say, to strongly tightly stuffed, but while trying on almost baked in it. I hope that in winter it will not fail (at least up to-10). The color is pure high. Very beautiful shade of green. Now by parameters: height 163, weight 61, OG 99, OT 76, OB 102 (Russian 46-48). I wanted to sit over, took L-so it turned out. On a warm sweater inside fastened on the farthest button and there was still a place. In the shoulders is also good. You can warm up with cabbage. Long is a little, but it's not a minus even. 2 belt. The neck is certainly open from all sides, but such a model, a warm scarf for help. The store asked in the message to send the order without traces of the pen-he responded very quickly and the next day sent the order. This is very great. In Mo came probably days for 10. Seller Thank you!
Down jacket is warm and beautiful, the color was more milky. I was very afraid to make a mistake with the size, but I think this is it. There is a place for a sweater. My parameters are OG 86, OT 77, OB 104. The store does not answer the questions, so it is not very nice of you of course. Please consult the size could not
The parcel waited a month, on the parameters 87-63-90 came up size m, height 174, the store put a gift (rubber), down jacket really liked