We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Juste trop belle !!
EU SOU APAIXONADAAAA NESSE VESTIDO. Ele se adapta ao corpo, por ser muito longo acaba sendo difícil de colocar sem enrolar e precisei de ajuda. Chegou uns cincos dias antes do previsto. A estampa foi o que mais amei. O tecido é diferente da foto, tem um tecido elástico e bom para o calor :)
Fast shipping and deliver on the scheduled date is exactly as in the photo super canon and the material is nice I love and I recommend
Dress the bomb! It is stunningly beautiful, sexy and attracting the views of others Feeling particularly beautiful in it. The store instantly confirmed the order and the next day immediately sent the purchase. Came super fast 1.5 weeks and I have it
Great dress, great fit, fast shipping!!
Nice. Problem is, it's very narrow and long around the ankles. I'm 172 cm tall and you can't take a step. You have to walk like Geisha. Jajajaja
Just very beautiful dress, the fabric is dense, the village is cool
I reward you girls who fit like m and brand your curves
Amazingly fast delivery to the USA ! Took only a week. Beautiful looks just like the photo
Dress is as described. True to size. Good quality.
Очень сексуальное платье . Просто супер. Соответствует фото 100%. Однозначно рекомендую. Обычно ношу S. Взяла М. Сидит идеально .Мои параметры 84/70/95
Frankly it's the same as in the photo good I advise you :) I do the basic m I took size L it goes perfectly too c not transparent at all
beautiful I love it thanks to the store it is very nice
Beautiful dress but a true wiggle dress! You cannot walk properly unless you create a slit. I knew this buying it, so its true to advertised size up if you are thick
Great! I recommend at 100%. Not transparent. Comfortable.
Realmente impresionante, me encanta
As in the picture