note: measurement by hands allow 2-3cm errors which is normal
Shipping & Payment
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
11 Sep 2020 09:31
Very beautiful dress, made entirely of velvet, there is a petticoat. The only negative is the straps, because the dress for them is heavy, they fly out of the hooks.
2 Sep 2020 02:45
Платье досталось мне за 120р. Казалось бы, чего придираться за такую то цену, но... Смотрится конечно интересно. L на от74, ог94 великоват. Тяжёлая бархатная ткань, подклад ткань и сетка, нитки торчащие есть. Лямки пришиты как попало, выглядят как лямки от бюстгальтера и дешевят. В лифе ткань топорщится, на фото видно. На большой груди смотреться не будет. Длина платья на рост 168 до середины икры. Платье нужно дорабатывать. Вырезы довольно откровенные, надевать только на особый случай.
13 Jul 2020 04:25
The dress is just super. Quality is good, sewn neatly. The fabric is heavy, so it is possible to mate in the summer. At the waist a little fit and everything. It's worth the money.
5 Jul 2020 04:37
Very beautiful dress, rich wine tone! Velvet with short and very dense fleece, keeps shape well. The model is exactly like in advertising. Beautifully lies on the figure, but requires a selection of underwear, well or bodice with Velcro. The size corresponds. At 44-46 A little freely as I love not to drag. Skirt on the height of 165 to the middle of the calf or even slightly below. Very beautiful length. I plan to wear in combination with mesh golf in tone, then there is an opportunity to wear in the colder season. Delivery is very comfortable and fast. All labels and brand tags are in place. The right packaging is perfect. I love this store very much and recommend it with pleasure. Thank you very much store for excellent work!!!
25 Jun 2020 11:03
The dress came super fast. It's quite long though I'm short 1,63. But by cutting it you fix it divinely. It's like velvet, it's ideal. It has chest cups to make it nice and the braces are adjustable.
3 Jun 2020 01:42
I liked it! 3000 rubles for which I bought it, it is definitely worth it. Worthy: length, material, lining lush, length as on the model, and not as it usually happens. At 172 cm height, 87 in the chest, 61 in the waist, 93 in the hips s went well, but due to a small chest (thanks to the store for the cups sewn into the dress) and a couple of centimeters of a smaller waist in order for the village to be cast, it would be perfect to fit the size of XS (But it is not in the size grid on the dress). In the photos, the dress is after hand washing. At once I'll say it was difficult. The upper layer of the material is quite heavy, and does not allow air. Be careful when washing, so as not to damage the top velvet layer, I overdid or did not look around and formed a place, where the velvet piece flew. Seller clever. Sent quickly and to St. Petersburg reached 3,5 weeks in quarantine conditions. I advise, thank you!
15 May 2020 11:14
It took a little longer for the pandemic situation but it was completely worth it, the fabric is beautiful in texture and color and perfectly molds the figure, I bought medium size and measured 1.60 cm and weight 57 kg. The store is very kind.❤️
5 May 2020 11:23
I asked for the article on 1 April and it arrived on 4 May despite the difficulties of pandemic and vacation. I feel very happy with the quality of the product, it was perfectly tailored. Excellent fabric and good packaging, communication with store was good to thank you very much!
20 Apr 2020 04:11
Unexpectedly luxurious dress for this price. Size M on height 170, the fabric is heavy, looks expensive. Happy with the purchase. Seller thanks and health!!!
10 Apr 2020 11:05
The dress is just a bomb. Quality at height, velvet dense, seams smooth. For such a price, it is a great find. Delivery 2 weeks. The store is sociable, all my questions answered promptly. I ordered a dress at the prom (I hope it will be), later I will add more photos.
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.