SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good
Elegant dress, very light and quality!) on the parameters 96-67-96 height 162 took the size M and did not lose, sits perfectly! Leaf I wear 75D, you can with a bodice, nowhere does not press and looks nice) at the bottom transparent shorts, behind a little short)) but for rest an excellent option option)
Perfect dress, as in the photo, our s, the size of the village is excellent)
perfect ... I liked it a lot ... however the shorts underneath are poorly made ... I'm going to remove them
Size M on the chest 94 cm (3 size, 75C)) fastened could not. At the waist 70/hips 94 cm size m approached. On my chest I ordered a size L.
Amazing product but unfortunately too short for me, sellee let me return, he sent the shipping label and I already got my money. Very honest and kind person. Thank You very much
это самое любимое платье ! прекрасного качества и выглядит просто чудесно, короткое и в самый раз с колготками как по мне, и ещё немного просвечивает
Is przecudowna good size fast wysylka
I have this in black M and I liked it so much I got it in white. It’s just so easy to wear and easy to dress up or down. The white seemed to have some thread piling but nothing that was noticeable. For reference I got the size M, it could be tighter but I don’t mind the fit — it doesn’t look large. I’m 116lbs, 34C, 27” waist and 5”6 for reference. I didn’t think it was too short either, it’s cute!
Very short, everything shines through
Thank you so much! Tyutelko in tyutelko)
The dress is good, sewn perfectly, but the length is very short, under the skirt shorts, but they are absolutely transparent, besides the wide ones, ahead are going
i got it iam talk 164 cm. 45 kg. i love this dress perfectly black one good on me ❤️
Супер платье! Мой рост 166 параметры 89 59 89 село прекрасно! В талии на 2 см ушила
Платье просто супер! Хорошее качество, нитки не торчат и не пахнет! На параметры 95*67*98, рост 167 взяла размер М село отлично! Пришло быстро за 3 недели на новую почту! Спасибо продавцу за быструю отправку и хороший товар!
Платье огонь .на свою талию 74 заказала размер L . Точно село .
High, 1 in 1 famous brand for summer rest the most it! Size in size goes
The size s on the parameters 85/63/93 is simply huge. Very sorry