We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping/delivery time: shipping time took about two weeks; I ordered the set on September 23rd. Overall delivery time took about six weeks; I received the set on October 23rd. Quality/sizing: the quality of the set is comfortable and it feels smooth to touch. As for sizing, I ordered a medium but it’s a little tight, but it’s still stretchy and fitted. It’s not bad, (I’m 5’3-‘4 with a bra size of 36C). Final thoughts: the set is lovely! It’s so cute, and it really hugs your body. The price is totally worth the buy and I’d recommend it.
I’m wearing size small. I love it
I loveee thiss
This was a cute airport outfit
It fit so good plus it so cute definitely going to buy another one
a lil too tight . but dummy cute , exactly like picture .
This is a really nice set. exactly like the pics. I am 5'8", 180lbs, 34f-29-46 and got a size large. the pants are a bit shorter on me (long legs) but its still cute. shipping was about 3 weeks to the US
Everything is very accurate love them I always shop with them shop ladies I’ll post pictures when My customers wear the outfits
Nice and comfortable... the fabric is great
Took forever to get here
Wearing a size medium
I love it great material very stretchy it’s beautiful 10/10
I was exactly like picture it just too a while to come
I’m definitely in love with this fit & so is everyone who seen it. Ordered a size small & it fit perfectly. Received my order in 3 weeks which is good during the time of covid. Will definitely order again & I recommend it !
It’s very cute , nice material and fits nice . Thank you !!
It fits exact I got a small
Very stretchy but well fitting. A lot of fabric so it’s not short at the bottom.
Really cute firm fitting
Good material not cheap material
Favorite set I get compliments every time I wear it true to size