We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
My first purchase on Ali. I was pleased. I chose and was guided by the reviews, which very much helped to decide on the choice. It was possible to order a smaller size, I chose XXXL, a little sliced behind. My parameters: height 158, weight 66, about 110. If you do not turn around, look strictly, if you turn a little to 7/8 sports, with sneakers norms. With the store did not communicate, everything went smoothly, the goods were tracked.
At a height of 164, from 100 came up perfectly. Warm. The lines are even. To store thanks for fast order shipment.
At a height of 173 cm, about 104, from 72 came the size of 2 XL, in the photo you can see how it sits. Pants are soft, dense, warm (already walked in them), but there is a nuance. Because of the side pockets and simplified patterns in front of the pants, the figure looks Square. This is noticeable in many photos from reviews. However, this is such a trifle. I'll give in the atelier for refinement: I will remove pockets and corners of the Square (near the belt on the sides). The length of the norms, under the shoes of Alia Martins and Chelsea will be approx.
We came to the Republic of Komi for a week, the track was tracked completely. On the parameters from 67, about 92 ordered M, sit perfectly, nothing presses anywhere. The material liked the quality, warm. Thank you to the store for the hair rubber) the purchase is very satisfied)
Excellent trousers, soft, pleasant to the touch, warm, behind the elastic band) at 90 70 90 height 172 cm approached well, I'm happy, I recommend)
Very good trousers! Recommend! Warm, natural wool, fine sit, comfortable
Ot-75, the volume of the hips is 98. Height 170 cm. Took M, sit very tightly. L would be better. Sewn qualitatively the fabric is very pleasant.
Cool warm trousers. On its parameters 63/93, height 165 cm, I ordered the smallest size s. Pants sat perfectly, according to the figure. At the waist is an elastic band. If you want a free landing, take a larger size. Pants are very good stretch. Made of dense material. Very soft and pleasant to the body, I do not want to shoot. On the sides there are pockets. They look very cozy and stylish. Ideal for office for autumn/winter. Quality is super, no threads. To buy, definitely, I recommend! More reviews in my Instagram @ _ amens
My best purchase on Ali, boldly order. My parameters 90-72-95 size L sits comfortably, delivery about 2 weeks to the Altai Territory
On the volume in the hips 104 ordered the size L, Ndid not guess, it was necessary more. Pants really liked, very pleasant to the body