We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the hips 96 cm (in the photo) The size M is excellent, on the hips 92 cm (measured daughter) large. The quality is super, dense. Five stars)
Pants are just class! Packed all well. There are some threads, but these are trifles. I took M and along the length and width everything came up perfectly, so that the table coincides. Thank you very much!!!
Pants liked. On OB 90, from 64 took S. Came up perfectly.
I really liked the pants, on my usual European m took M. excellent. (60-89) at the waist a little loose, I will wear with a belt (my belt) the fabric is pleasant. Rubber bands below do not press just right. Quality sewing, there are no protruding threads, very neat and even lines. Thank you very much to the store. I recommend❤️❤️❤️
Quality is good
Very fast shipping! Only a week and a half. The order was taken from Postamat. Pants are cool, the material is as trouser, not similar to denim as it seems in the photo. With the size lost, although it was based on reviews. (either sent the wrong size, or the girls in the reviews adorn their parameters))) cost on their parameters to take the size S (waist 66, hips 91), but the good is fixable. On the sides made an assembly on the thread and as if it should have been), it is also easy to sew on the sides. The fabric is pleasant to the touch, creases, the threads stick out, but this is not a problem. Despite the size is very satisfied, thank you very much!
Ordered 30.12 received 21.01 in Siberia. Pants really liked. At OT 76 and OB 102 sat tightly around the waist and hips. Size ordered L. If I wash and sit down, then apparently I have to give my daughter. At a height of 168 cm. The length is good .. Until... After washing, I will add a tip. It is a pity that there is no size more. I would definitely order again. Cloth is dense, sewing quality. As already written, everything sticks to the fabric. I need an antistatic, but it didn't bother me. I recommend the product and the store. Thank you very much.
really quick delivery to uk, i’m a size 8 so get L - it was tight on my waist (27) . the length is great for 5’6, right in the ankle.
They are awesome!!! Sit perfectly) thanks to the store that immediately changed the size. I do not regret that I took the size m
Pants really liked, quality, without marriage. The fabric is quite dense, the description of the size of the pants and the corresponding parameters are accurate. In Ivanovo region the goods came quickly, somewhere in 20 days.
Cool Dancing! I recommend
Great. Dense and well stitched. L at 170, 60 kg, OB 90 is ideal. No more, no less. Thank you
Excellent quality, I recommend
Excellent trousers! Quality bomb! Everything was tracked.
Came what I expected. A little small
Excellent trousers equal to description. I arrive before the estimated date to Chile. I'm 1.60, waist 75 and hip 89. I ordered size M and I look good
Very stylish, class, look fashionable and interesting! Came for 3 weeks. Without a belt, I will separately buy. Periodically it will be necessary to clean from wool, dust, but this is not a problem.
On the ass 104 climbed with difficulty, in the waist should not be 85-90 otherwise it will not zip, on the height of 173 the length is good, the ankle is covered, clings or not the fabric on itself until I know, straps on the sides cut: D
Pants fit the size 42 Russian, I recommend.