We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it! Fits perfectly and came as pictured
I am really satisfied with my purchase
amazing quality for the price. Very soft and fits well. ignore sizing, i got this for my brother
i thought itd fit me a little more oversized seeing as i got a xl but still really like the shirt and the material soft
Very cool t-shirt,I like it very much, the texture of the clothes is also very good
It is recommended to buy, the length is just right, I like it very much
seriously guys i love it so much, im a girl and i wanted a tshirt for my boyfriend unfortunately we broke up before christmas but happily i look better in it so nevermind buy it for you and not some idiot !
Colleagues say they look good, the material of the clothes is particularly comfortable to touch, the logistics speed is super fast, and the quality of the clothes is great, worthy of recognition
Amazing fabric and good quality. Would recoomend!
its a perfect size and soft! its perfect anyways!
Excelente calidad. Si buscas algo que quede con estilo holgado es perfecto pedir una L. La impresión se ve muy bien y está bien diseñada si quieres algo fresco. Combina muy bien con las otras prendas.
Looks even better then the picture good quality and very comfortable defin is true to size very happy with my purchased
great, size fits
The pattern is beautiful, and the logistics speed is very fast
Good-looking clothes, the material is also very comfortable, relatively soft, the color and style I bought are more versatile and casual, the logistics is also fast, I like it, it is worth buying!
Very good, the material is also very comfortable, looking forward to the next purchase
Another one of my favorites