We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fur coat is beautiful! I didn't even expect her to be so good. Fur is incredibly pleasant to the touch. The fur coat itself is light, not massive. As far as it will be warm, until I can not judge, in Moscow it is not winter yet. The fur coat is fastened with buttons, durable. On growth, 170 ordered with an extension of sleeves. And I did it very correctly. On the parameters 95-74-100 took the size of M. In Moscow, the parcel was 3 weeks.
Beautiful warm quality excellent similar to rabbit fur very soft stylish recommend 1000%
The most important thing is that it does not look cheap! I was worried that I would be ashamed to wear it, but no. Very high quality. Warm. Oooochen soft, I want to touch and touch. My height 171, weight 64, wear m. Ordered L.
It came on time. the quality is excellent, I think you can walk to-15. On the size of 40 sleeves is excellent, only I will change the buttons. Height 160.
отличная шуба. размер l попал на наш 46-48. у меня рост 180, длина до колена. доплатила и рукава +5см добавили.
I liked the fur coat so much that I decided to order another one. Now I have two. Pink ordered last year. Ordered beige, but asked the store to replace with gray. Very soft and warm. In life it looks 100 times better than in the photo
Exact description, at a size of 48-50 ,L-just perfect, on a fleece suit, thank you all who wrote a detailed review, but behind the interference there would be a fur be
Thank you very much for the quality and fast delivery.The store did a great job helping with the size I recommend. I already have a second fur coat thank you very much prosperity to you in business!!!! ❤
For its money, the fur coat is very decent: soft, neatly sewn, I even have buttons strong. In the photo only from the package, not steamed. To-10 you can safely walk, and below it is already stronger to warm, if you need. Or not to wear when it is very cold. I got on sale with the coupons for 1200. Size is excellent. My parameters are 88/70/98 and height is 159 cm. Moderately free, not a strong over.
Very beautiful fur coat! Very beautiful color, Milky. At its size S, 90-66-96, ordered s. Height 176 cm. Thank you store.
Delivery fast-weeks 3!! My height is 168, OG 83, OT 63, OB 90-ordered S, I'm fit in size, the color is unusual for me, but interesting-no one else has this although in such coats, right now every second one is Holit))))
Height 170. Size 42-44. Enough for the smell. Very happy.
With the size did not guess. We have to lose weight. I liked the fur coat, soft, pleasant. But of course, go in it to the nearest store.
Fur coat Super! Came quickly to the store Pyaterochka, as a gift a keychain made of fur. On the height of 155 hips 95, O. G. 88 size s sat perfectly.
Шикарная шуба !!! На 44 размер российский вес 56 кг заказала S !! Все подошло шуба мягкая не похожа на искусственную а похожа на натуральный мутон мои кролик ! Шикарная шубка как на модели !
Well, I want to say)) eureka!!! From China to Tatarstan to Kazan Shuba has arrived in 4 days!!!! This has not happened yet)) store-umnichka, well done, 10000 points!!!! This is the second fur coat)) The first took last year-the color of pistachio)) is very satisfied. Fur coat, of course, not in Frost)) I think, to minus 10 maximum-thin)) my size is 94-73-94, the height is 167. Weight 62 kg. Took the size of L. This time the fur coat is slightly smaller and sat perfectly)) The first was (and is) a little wider in the shoulders)) as always a keychain as a gift. Very satisfied!!! And the delivery is generally Super! From Russia, you wait much longer, even local delivery does not happen! Thank you again, Dear Seller!!!! Success and prosperity to you!!!
I'm very happy with the purchase. Size L. My height is 176, the parameters are 85-63-93. I paid an additional extension of the sleeve. The lip is very soft, pleasant. Inside is a beautiful lining. In 2 weeks it came to Moscow. The only thing that I regret-it was necessary to take the size XL. Then it would be really oversize. Now under the fur coat is normally included a thick sweater, there is no tessnotes, but I would like of course more (the store convinced to buy it L). 176 girls! Please take XL size! Elongation of the sleeve also do!
Это восторг!!!! Никогда бы не подумала, что можно приобрести настолько замечательную вещь за такие деньги!!! Кто сомневается, то отвечу берите сразу и не думайте! В подарок положили пушистика. На рост 165 достаточно длинная до половины голени, для меня идеально. Сейчас тепло поэтому в деле так сказать не проверяла, но при примерке буквально 30 сек и становится жарко в ней!!! СУПЕЕЕР МЯГКАЯ сделано как под натуральную супер!!!! Самый лучший товар, который я заказывала на али. Переживала, что будет идти долго, потому что в отзывал пишут, что идёт по 3 месяца, но! сразу после оплаты я написала продавцу, чтобы отправил мой товар как можно быстрее и О ЧУДО!!! прошло чуть больше 3 недель и товар у меня !!! Для доставки в Беларусь, тем более не в Минск, это очень быстро! За это отдельное спасибо. По поводу рукавов сомневалась также из-за отзывов, но все опять же хорошо закрывают половину ладони. Взяла размер М, ношу обычно S, но взяла на размер побольше для свитеров и не прогадала! Комфортно
Before Yekaterinburg in two weeks. Quality is wonderful. On the parameters of the chest = 95, hips = 100, height = 1,6. took the size = m, it was quite possible for a smaller size, the wife really liked in Liked Thank you. Recommend.