SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress really liked it! Spectacular cut. Sits perfectly, as worn until I do not know, still did not walk. height 156, took S, in the cover, I like everything) I only wear it with a bra, because there is a decent stock for the chest, but it's not)))) to Moscow reached 18 days (although promised a month minimum) I recommend!
The dress is just excellent) the quality is excellent. It came quickly.
Very fast delivery to Ukraine. in 3 weeks. My parameters height 152 weight 43 kg. Chest 86 waist 62 hips 86. The size with the villages is chic. Synthetic fabric. But pleasant to the body. It stretches well. Thanks to the fact that it stretches clearly sits on the figure. The elastic does not press in the hands. Sits freely. Definitely recommend. Fabric something like satin stretch. I like this fabric
I received it quickly. it corresponds to the description, I ordered it in dark and in bright. the dresses are amazing for this money. thank you!
The dress is cool. the quality is not bad. the delivery is fast.
Delivery to Ufa month. The dress is very beautiful, all as in the photo. There is a size in size. My parameters are 88/60/90. Height 175 cm, weight 55 kg. Its size is 42(xs).
The dress is wonderful! I ordered M and everything is perfect! Slightly stretches, at a height of 165 quite long-below the knee. Sent even before a certain period. Advise! I will also buy white)
I'm happy with the dress! It looks very impressive! It is due to the interesting style of the dress is super (synthetic fabric, stretches). I understand that the photo of the product on the cover is not original, it can be seen that the fabric is different and the part with ruffles at the neckline is as if less rich))) But, for this money, the dress is beautiful! My height is 172 cm, weight is 55 kg, the size m approached well, but it's straight on slender m with small breasts, otherwise it would be better to take L. Seller recommend!
Girls, this is just a bomb!! Incredibly beautiful and sexy dress. It came to Tomsk for 2 weeks, although the date was by December 30. Sits just perfect, stretches, spandex material. My parameters og 103, OT 76, OB 105, took the size of L, even with the bodice, nothing does not press anywhere and does not jump out. It would be possible to take even m, but then there would be folds on the stomach. If you have the same parameters, but the waist is already, you can safely take m. My height is 175, so the cutout on the leg to someone it may seem quite high, but it's me. The only small minus, in my opinion, is the white underside of the dress, it's immediately cheap, but nothing terrible. I want to order another dress in white. I did not communicate with the store.
Very nice to the body material, took the size M, in life I Wear S, XS in the chest bolshevat, but if you have a breast size of 80 V or 75-80 Very satisfied with the purchase :)
The dress is beautiful, the fabric stretches, elastic very, dense. Ordered M for 85-64-93, 165 cm height, weight 51 kg. Slightly large, I will reorder in size s. With beautiful shoes and makeup will be just super. Thank you
Very beautiful and quality dress!!! Just a bomb!
very nice dress. fits well the fabric is somewhat low quality. For the price though I am very pleased with it
The dress is just beautiful I recommend it and the quality is very nice to wear
Very beautiful dress, according to the figure. It looks amazing! It's nice to the body. I recommend the thing. I-160 cm, 55 kg. Size 46.
Платье очень понравилось, хорошо сидит по фигуре!
Beautiful, matching all kind of body shapes , fast delivery , excellent dresses and store!
The dress is really a bomb! Very convenient and spectacular. On the growth of 177, 90-68-98 size M sat perfectly. I liked it very much, I ordered the same white.
I certainly thought the fabric would be silk, and here it is quite different, but still madly chic village at the waist. I really like the dress fire. Take it safely. Fabric stretches wear m took S everything is fine
The dress is unreal cool! Arrived in 12 days in cells for orders. Sits on a figure, looks expensive, though 161 a little long, but I already like it