We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quick shipping it’s a bit loose but still very nice
Sexy and hugs your body. The material is nice to the touch. Good
Dress is so cute looks even better in person if you have a bigger stomach or butt size up tho I’m 5’5 135 and I ordered a medium and it fits perfectly and came super fast!!! Only two weeks way quicker than most i items
A MUST BUY!! Buy a fitted size or size down for appropriate look!
Material not very qualitative but the rendering is beautiful, take a size above to feel comfortable
Very cute the dress, buy S and it was perfect, equal to the photograph and very cute the color.
This dress is perfect. I’m about 5’6 and 145ish lbs and size M fits me so well. It’s probably one of the shortest dresses that I own lol but it’s so beautiful and looks exactly like the pic. It arrived in the UK after 10 days.
Really pretty! White a little see through but nothing nip covers can’t fix. Buying another!
Very comfortable! Looks just like the picture!
such good quality !! remember to always size up ladies!! too big is better than too small :)) can’t wait to wear this it’s so flattering
Amazing I love it !
I ordered a small and it was too short but I bought a medium on to replace the small because I love it so much!
I have No bad things to say the store answer my question right away ship in 1 week to uk the dress is absolutely gorgeous jut a little short when I walk the dress goes up but I’m going to wear for 1 night only so I don’t care I love it
I’m a UK 10/12 in dresses and tops, my body type is straight/a little bit apple - I bought a Large. The dress is really nice, and I can’t wait to wear it out. I haven’t spoken to the store at all but the shipping was really quickly, it’s taken about 10 days to arrive. The dress does not have a zip just FYI
I love this! It’s so comfortable!! The only thing the bra part is not tight in the front or like hemmed so it kinda lifts up other than that perfect..
I LOVE THIS DRESS!! I can definitely recommend this store!! Shipping was also super fast !! And it fits perfectly fine.I’m a size S (36)
Item fits description greatly. I should’ve gotten a size up because my butt makes it a bit shorter but other than that the dress is great
Beautiful dress. Looks fancy. Very well made. It's on the small size so I recommend to size up ladies. Worth the price. Actually looks better than in the picture. I am very pleased can't wait to wear it.
BUY IT RIGHT NOW. It’s so beautiful and for the price omg I’m in love I’m a UK 8 for reference and this fits great it’s super flattering I love it wow thank you