SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the height of 175 cm short sleeve and the jacket itself is short.
Очень красивая,яркая и мягкаяПришла в Омск за 9дней!Качество отличное.Ношу 46 48р.,объем бедер 100,рост156,мнеXLв самый раз.Карманы большие.Посылка постоянно отслеживалась.Рекомендую,берите,непожалеете!
Ordered 28.04 came to the point of Issue 10.05. I bought za1686 rubles. soft material, good denim, 52 size is not in the guise. One but-too much sticks out the thread. Get ready to take the time to trim, burn someone like you. In general, everything is super.
Very good jacket, dense. My height is 160 cm, the size is 42-44 .. I Took XL, I liked the size, I do not need less exactly! I will still order in a different color. This color is not Crystal White, but not dirty, without yellowness .. Very good color. The jacket came quickly.
The thing is good, jeans are dense, cotton, there are deep pockets, on top there is a volume of choice about the hips. on the girth of 98 came the size L.
Очень хорошая курточка, швы аккуратные, очень быстрая доставка.
It came quickly 10 days. Track tracked. Size advised with the store. Hips 110, chest 100 and height 160. Recommended 3 XL. Came up. There's a little smell. I liked the quality. Sits a little oversize. I liked it. We have in stores such more expensive from 3 thousand Recommend.
Доставка 10 дней до Ростова. Куртка классная, почти не помялась (на фото сразу из упаковки), карманы зашиты, ниток мало,цвет лимонный. Спасибо продавцу за качественный товар. На Ог-94, От-74, Об-100 заказала XXL.
The jacket went exactly a month. I ordered for 1640r. the color is white, but not dedicated. Cloth is dense, heavy, does not stretch. On my Volume 114/96/114 ordered 3HL, in the hips does not converge. Fastened the bottom and pulled to the waist, and I will wear it. I'm happy, I wanted a white denim for a long time. I did not see in the stores, thanks to Ali, I'll order another color.
Джинсовка супер, на мой 52 впритык, из-за груди, на распашку отлично, рукава немного велики, но я всегда их закатываю. Пуговки все на месте, фурнитура под серебро. Есть немного запах, джинса плотная. Доставка чуть больше 2-х недель с другой посылкой в почтомат 5, трек отслеживался, брала с купоном. Мне понравилась, советую к покупке. Фото чуть позже
куртка класс)) на размер 48-50 подошла идеально) и доставка очень быстрая
Nice jacket. I took size XL because I was afraid that the sleeves will be too short. So XL is ok for M size. Jacket had almost no smell, some threads were sticking. Material is pretty thick. Colour matches the picture.
I bought for 1568,80 ₽, delivery is fast. on height 160 and weight 56 kg I wear 44 size, came up L with a light oversize) the color is not boiling white! It's milk. Quality is just excellent! I'm happy with this purchase. I recommend the store and the store. Disassemble!
The jacket is super. Color saturated good yellow color. The fabric is dense, there was no smell of nobody. Stitched perfectly threads did not stick out. Size chose on the grid of the store. The dimensional grid is suitable. DL. products on the back 59 cm. SH. gr. 120 cm. DL. sleeves from the collar (because the sleeve is deflated) 74 cm. SHR. on the bottom of the product 110 cm. My OB. gr. 106 cm. I'm free, OB. B. 114 cm, since the jacket to the middle of the thigh is fastened normally, the sleeves for me (height 170 cm) are short, but I I. Don't think about it. Recommend. Here I think I'll take another color.
It is simply unrealistically beautiful and very high quality. Jeans free, does not tighten, movements do not fetter. The color is insanely beautiful, not too bright, but not faded. The fabric is dense, but not rigid. The seams are neat, there are pockets, the sleeves are not too long, the low growth is very good
Jacket-fire))), height 168 cm and bust 90, hips 95-size L on the hips back-to-back, the top is free (such style), the delivery was I advise everyone to buy)!
The parcel came for a month. My parameters are 100-80-100 cm. The size approached perfectly. Style (inverted trapeze) jackets such that you need to focus on measurements on the bottom of the jacket, my jacket on the bottom (belt) 104 cm. And 120 cm. From armhole to armhole. The composition of 80% cotton, 20% polyester is indicated on the tag
I loved it! Super comfortable, I ordered size S and it didn't fit me
The jacket is super! I did not expect that there would be a worthy thing. The color is very beautiful, warm yellow, calm, not "pluck". The fabric is excellent. Recommend.
The jacket is normal. The main thing is pockets. On height 160, about 96, Weight 62, the size of XL to me is large, like an oversize. I have a size of 46-48 R. Thread to hell. Slits under the buttons are small, widened with notes. And so, will go. Thank you. it came on time.