We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My parameters are 76-61-87 height 172, the dress came up, usually I wear the size XS or S, without puffs, the seams are even, there was a couple of threads, after washing all the rules
Long delivery time, but the dresses are amazing.
The dress is very elegant and fine. I highly recommend it.
Chic dress! There are threads sticking out somewhere, but nothing. I also do not have a breast at all, so who at least 1 size will sit well. Again, the dress has a lacing, with which I have not yet tried on. Maybe she'll create an extra fit.
Wow looks great! I expected it to be long and frumpy but its short enough to look attractive and flattering. Not baggy at the waist, and i despise baggy cami or A line dresses. im 34DD 38 bust 25 waist 38 hips 5'7 53kg small was perfect. alil tight at my lats. Fabric alil wrinkly but thats okay.
Here you know when five goods come from Alika and all G *** Oh, but one of them is so cool that it closes everything. The dress is very cool) the ties on the back of the fire-adjust everything perfectly at the waist. The bodice is also excellent and the fabric is good) the loops are adjustable, but because of the slippery fabric are not very well fixed. Sewing krivovaty (in the photo you can see as prisberen fabric) Well, come on) the color is very cool. Of course, it's hot in the heat but whatever, I wear))) comfortable, far not short (height 164) weight 54 86-66-90 I'm very glad that I bought this charm! Thank you store!! I took a dress at the same price, too, satin in another store-such horror, just tinkle so much, that I had to completely cut off the bottom, it was so screaming (and still I do not wear it) Here everything is fine) even lightning is sewn)) crumples strongly enough, by the way))
Very fast delivery to SPB. Dress of good quality. At the height of 170 size s sat perfectly. Does not shine, not very short. The threads were tightened, and they had to burn. Everyone is very happy
If you have 1 or 2 breast size, it will be very beautiful, boldly take! I have 4 size and everything is bad. Either the nipples can be seen or the chest under the lift. The photo does not see, but the chest below the bodice and the nipple move and outward.
Ordered 27.03.20 in Poland 10.04.20 delivered 20.04.20 Really nice dress,beautiful lilac colour, material is not stretchy, the cups for boobs hold them really nice. It is difficult to put it on by yourself;) generally recommend
S fits perfectly, 55kg 157cm. Came very quickly. Need to iron but that’s it.