SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
such good quality i am in love and arrived soo fast
I'm happy with this purchase. Color saturated. The cutout is perfect. No thread or trap... Quality chic... Sits like great... For such money, it's just space you need to now remove a little belly...
fits well
La tela es gruesa se ve auper padre para el precio muy bien, llego rapido
accurate as in description. synthetics, but great to the body.
Excellent product quality and irresistible prices super fast shipping the dress is beautiful one M weight 72 kilos hip 105 bust 95 waist 78 height 165 non transparent color and fabric are fabulous recommended good store keep buying thank you
this one looks more like the photo. great color!!!
The size is perfect. I am 170 and 55 kg. The material is stretch. But the strap is little big, loose.
Good quality, like the picture. Size M is great. Fast delivery. Satisfied, will buy in other colors in size less.
Tecido bom e fresco , não é transparente, gostei muito, vou com certeza comprar mais
I received it in less than 10 days, the measurements are accurate, I have an M. It has double lining so it's not transparent and it's a Lycra fabric, I'm happy.
It came super fast. It's good stuff that's not transparent for the summer.
-Dual material-cotton 95% and 5% spandex. Slightly sparkly, slippery material. Well ściska in bust. Simple but meets its role. Fast shipping 2 wks.
Good quality!
Dress Super elastic and without transparency, comfortable super recommend
I love it and it’s super nice Material as well as not being transparent/see through. Beautiful colour and shows off your shape beautifully. Also showed up very quick and sufficiently can’t wait for summer to come in and get more!!!
Super fast delivery. Super. But at 86, 70, 95 it is necessary to take M, and I L. Slightly large, but not critical. In the chest is great. And so, excellent
Good quality, second purchase. Will order more
The dress is good. The fabric is double, does not shine through. Pleasant to the body. Corresponds to the description. In general, all the rules, but I got a dress with a lead. Which grieves a little. But I think it will not be noticeable if you do not look after it. And so in general everything is fine. Recommend. I think in another color order
I find it a very lovely doily. In beginning seemed the first a little short but 1 time you the aanhebt is he really okay in length. The stop is called fairly heavy but not at all clear. I recommend this definitely to!!!