SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great Topchik. But the summer is over. The test drive will pass later. Done qualitatively. Delivery is correct. Seller respect. Five stars. We will continue to buy. Recommend. Thank you all. I hug you tight.
Slightly more synthetic fabric than expected
Cloth is dense, does not shine through. But synthetics.
material feels fine, exact to picture too
Lavender crop T-shirt) my parameters: height 158 cm, OG 84 cm, OT 68 cm, OB 90 cm. Size S fits perfectly, nothing presses, size m large and looks worse. Synthetic fabric, pleasant, soft, in the heat is not hot. Well washed) it came in 2 weeks with other parcels.
Dumi Moe, Dumi Moe, Liho Chi with you! Find steel on the papery Can we get some rows? You don't have a rossiyav. Stepa, yak pilin? You did not fall down in the water, Yak his child?... For Karya osenyata, For my eyebrow Serce rvalosia, mixed, Wirled mova, It was, it was, it was, Behind the dark night, For the cherry garden of greens, To Laski divochi... For the steppes of the earth behind the grave, Shcho to Ukraine,
Perfect thank you very much as in the photo, I highly recommend
Very quickly in Pyaterochka with other orders. Black and beige very dense, lilac-thinner. I order not for the first time-for my price ideal T-shirts, on the standard s perfectly sit down
Fire, I'm happy. Perfect fit. Og-81 cm. Delivery to Voronezh 13 days.
Top put all five stars, he's really cool. I ordered M, so that I did not tighten strongly on the parameters og 84, OT 63, height 158. The color is the same as the store's photos. In Belarus, very fast delivery, only 14 days, the track was tracked. I will order in other colors. On the tag fabric composition 65% cotton, 35% polyester.
The product liked the size approached the chest with a volume of 87 cm, L sat well and freely. I'm happy.
I really liked the T-shirt! Color, material, how you sat down! Recommend
Thank you very much to the store. The goods to Stavropol came in two weeks. The top is very worthy for its money. Does not stretch after socks.
Quality is good, I really like
Хороший топ по размеру подошёл, не мнётся
Thank you. It came quickly. Seller well done
Delivery for 20 days. Spaschatku, rosemir, M ale pineche, changed her mind and asked her to sell it to rosemir S, Vine viconamir. Material is good, sewing such a good one, do not wash the thread. Don't worry, don't worry, don't worry. On the Moe parameters og-88, ot-75 River 165 piddiywal. I recommend the store and the goods!
Girls, Mike is just super!) does not shine as written in the previous review! Quite dense for the summer is the most it!)
Excellent T shirt
Хороший топ, слегка прозрачный. Без белья видно даже ореол сосков.