SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like, thank you
This dress is beautiful! True to size, Thick, satin type material, diamonte straps are sparkly and pretty but a lil fiddly to connect because you have to attach them separately. Slight stretch but gives you that bodycon figure. The back is the money maker because it makes your bum look so cute. The corset part is great quality too. This is beyond a bargain and should be priced higher in my opinion but hey, I'm not complaining in the slightest. Delivery was fast, arrived in less than 2 weeks to the UK. Seller gave great service and communicated effectively from start to finish. Get it you won't regret it!
The dress is very nice good telly to me the truth I qeda very glued I have tried it above I have to try it well but I like it very much I recommend!☺
Girls, fire dress! Order, do not worry. Only take on the size more than your own, so you will not lose. I wear L-Ku, the dress took XL, so for sure. Very beautiful and well holds the shape. My height is 1.83, it just closes my knees.
The dress is just excellent! Looks very elegant! The fabric is capricious, there will be leads. It is necessary to store the burden with rhinestones separately and try to choose smooth rings. Parameters 92-69-98
שמלה מהממת מגיעה בדיוק כמו בתמונה ובצבע שלה. מיוחדת ממש. צריך לשים את הרצועות לבד - מגיע עם חיבור לשמלה. לקחת במידה ולא מידה מתחת, השמלה צמודה מאוד והמחוך שלה הדוק לגוף
Great dress! Fits nicely. Colour matches pictures, zipper is not the best quality, but still a nice dress for the price
I just got my order and I LOVE everything! Well-made, flattering and reasonably priced. Makes it wonderful to shop online. I will continue to purchase from yall all! Thank you so very much!
I love it! Very good quality (les bretelles sont un peu trop longues mais on peut toujours and remédier)
Arrived in 9 days! Great dress but the dress is rather beige!
Size M faithful! Received in 14 days in France. Quality material
Good one. Quality is worth this money! I advise you to take more. Size M on the chest 85 butt. Waist 64 freely. HIP 100 got in! The model is designed for girls with small breasts. Or already take the sizes are large. In general, five stars. You can even go outside in this.⭐⭐⭐⭐⭐
Excellent knitwear, beautifully glitters under the flashes, the quality is super, the threads do not stick out.
Prices. Very good quality
Very nice dress according to the description very fast shipping
Is amazing dress come to quick , dress good material pretty color I love to wear for go out at night
Omg it’s perfect!! Very very good quality! Exactly like the picture! Perfect dress for this price! Amazing
Really too happy to have bought this dress for my birthday!
Very nice dress! Good quality, I bought it for my sister for her 18 years! Size M is 38/40. She's happy with her dress.
Платье очень красивое и качественное, я в восторге от него до СПб посылка пришла за 2.5 недели