We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress in style like. I took the size XXL, I have a height of 176. This dress looks beautiful on high and with a neck. Material synthetic bike. I thought it would be better fabric. In winter and autumn I think it will be normal. It came in three weeks.
I got the dress, well done to you !! Comfortable, cozy, warm, quality. I really enjoy it. Thanks.
At my height of 162 even below the bone, but the length and quality like, at 54 took 3XL not a little good village.
Fleece dress, very warm, winter. Synthetics, but it is well worn, as I ordered here a sweatshirt with the same material. The fabric is electrified. On my parameters our 56 size took the largest size 5XL, came perfectly, the fabric is elastic. Height 158 cm, hem height from the floor about 20 cm, sleeves in place. The price is very small for such a dress. Sewing neat. The order drove for a long time, the protection extended. Thank you store)
The item is wonderful! The dress is very warm and pleasant to the body, the only thing that spoiled the mood is the delivery time-although, as I understand-there is no special fault of the store in this .... and the dress itself is sewn well-the threads do not stick out, the seams are even. The seller has prompted the correct size-a little later I will post the photo
The dress is really thick, artificial material but very soft and warm. XXL fits well for 172, 75 kg. The looks is exactly as on the picture and the model is cool. We'll made.
In general, everything is as in the picture, not wow, but for this money will go. Warm, inside the type of fleece. Sewn normally, odorless, strained the inserts on the sides for the glue, incomprehensible appearance, they do not give charms, they have to be changed. Maybe another figure will look like norms. The product is not bad, let's see how it behaves after washing. It was 1,5 months to Mo, the height of 160 length is suitable, OG 102 cm size m
I received my order I'm happy, fast delivery blindly was at the beginning of February, I was surprised. Thanks to the store.
Oooooochen nice store. respond quickly and on all questions. very correct. nice to talk to. Buy the best size in size, maybe dress balahonistoe and sits quite loose, especially expense inserts on the sides. Ordered my mother, she is very happy. warm and cozy. sleeves a little long. THE height (my mother's 170). Delivery fast, without delay.
The growth of 165, OG 93, took about 114 size L. sitting freely, movement did not restrict, to the ankle. From The waist down the sides sewn wedges, material is thin enough, with a nice body, good stretch. The Pockets Are just the stomach, convenient to hide the hands. Nice dress!