SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery to Israel recommend store
Dress Super! It was a long time because of coronovirus, but it was worth waiting! The store talked to me! I recommend everyone and dress and seller!
The dress is cool, and the price pleases! Size match! See the parameters in cm from the store. Does not shine through
The dress is super, I'm delighted, the figure sits perfectly, delivered in less than a month
At 90/72/96-L a bit too big at the waist, but not critical. The fabric is really thin, but does not shine through. Threads were, understandable, but for 600 rubles.-no matter)
Very cool dress for such a price. Thank you!
Very nice article. According to the description. Thank You
The dress is superb, consistent with its photo and description, the fabric is excellent, and it suits me great.
Just otpad!! For such a price is very worthy
The parcel came to the RB in 3 months. I ordered it in November. The seams are even, the fabric is light, stretch, not translucent. Stretches. On my scales og 84 cm, from 64 cm, about 90 cm back to back, but does not hamper, you can sit down. Height 174 cm-to the knee. Purchase davolna.
The best thing in my life. Insanely beautiful. On height 165 and weight 65 (Russian surprisingly S-M) size L sat well. Length just below the knee, again on the height of 165
Good afternoon. I received my order today. I really liked it. Thank you very much .
Cute dress! The only disappointment is the fabric, 100% synthetics. It shines through very strongly. To the body is not very pleasant fabric, and it is very hot. There are no claims to sewing. Everything at first glance smoothly and neatly. On my parameters OG 88 from 65 OB 94, height 169 ordered M. Sits very well. Length below the knee, a little bulging when walking, but (I think due to a large cut from the back) is not critical. Delivery took about 1,5 months to Moscow. The track was partially tracked. If it were not for the fabric that gives the cheapness of the dress, it would be just gorgeous. Perhaps with other colors things are better, as I read reviews about good fabric and opacity. But alas, I was not lucky with this. In the evening it is not so visible, but in the day and in the sun the whole crotch as in the palm of your hand (
Cool dress!
Kaife dress, the fabric is dense, pulls even a little! In short I recommend.
Dress for 520 rubles is just delight! The quality is super, the figure sits well. (parameters 82-66-90) delivery is fast, weeks for 2 came!
I wanted to buy this dress in Instagram, then I saw here and ordered it. The price is 270 UAH, a million view. Quality is just fire, take, will not regret
Everything is fine, only the fabric is thinner than I expected
Slightly transparent, but for such money is generally good.
A beautiful dress for size 94-74-102 came up. But the sleeve was burned.
Brasil my size is 36 to 38, bust is 42 (ie more or less a p), I asked the size "M" and was great, The trim is wonderful, the fabric is different very good, comfortable, for floor is great because it has a slit behind, really have no complaints by price Paid♥♥
This is a bomb dress!!! Long looked at him and finally ordered it. I was waiting for him very much, the order went about three weeks to Bryansk along with the rest of the parcels. In my 42-44 size M sat perfectly on the figure. The color is incredibly beautiful! I love that. Soon I walk him to my mother for the anniversary! I'll add the photo. Thank you for the store for such a quality product!
Cool dress, excellent village on XX, parameters 88-65-88 height 164
I accidentally ordered M while I'm doing S but it turns out that it's going great! So I suggest you take a size above! Otherwise the dress is just beautiful, beautiful and beautiful
Chic dress! But a little too small in hips and priests. It was necessary to size more, I wear 42-44, I'm 162. Girls, I recommend. I will order for a larger size.
Ordered 11.11 and received 14.12, a little over a month in Japan. Item as described, great quality, elastic material. Fits so nice and can be used in every occasion. I definitely recommend the store and the product
nice dress it's looks very classy and it's a strechty thick fabric i'm satisfied but very slow shipping
The dress in Mo received for 19 days after the order. In my opinion it's fast, for which Thank you to the store. My weight is 65 kg., the height is 165 cm, the parameters are 96-80-100, I ordered L. The fabric is reinforced with medium thickness. On the Russian 46-48 size is great. The dress is combined on the five, without curves of the seams, for which special thanks to the seller. Girls dress is good, I recommend. I also ordered Red. the fabric stretches. The shoulders on the elastic band, like the bottom edge of the sleeve, looks beautiful. the seller wish success. I will still order in this store.
Evening dress, fitted silhouette, with a flirty neckline on the chest, long sleeves with lanterns that hold on the shoulders thanks to rubber bands, behind the dress is a regular square neckline. At the bottom of the skirt behind the slot. Material: Polyester, spandex, not thin, nice to wear. Sewing perfect, no strings and curves seams. On the dress there was a store tag, on the wrong side there is information about the composition of the fabric and the size. Waited for the parcel 20 days, the track was tracked all the way, the dress was packed in the postal package and zip package. The dress fascinated, thanks to the store.