We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
14 Feb 2020 09:59
Excellent dress, looks good on the figure, size 36 to 42 Russian. Shipping Super Fast 8 days Russia Kirov
11 Feb 2020 18:28
I ordered my wife for luck and did not lose. The Russian size 48-50 dress village is perfect. The spouse is not thin, on the shoulders and in the belt everything is perfect. The sewing quality is excellent, all the seams are smooth and well-treated. Synthetic material, feels like artificial silk. It reached quite quickly about 20 days to Krasnoyarsk.
8 Feb 2020 08:21
The quality of the dress is great. Soft chiffon. on my height 156 _ Super length. took 40 _ at 44 ruskii but better would be 42. if it turns out to sell order 42. the store is good. I always order. on my height is very good they have a length. got lightning fast in a week of luck.
7 Feb 2020 00:10
38 size for parameters 90/63/92 and height 157 cm. ♡ Amazing. I'm delighted. This is definitely one of the best stores. The parcel came in 10 days in the brand package. Inside the dress almost did not crumple at the expense of cardboard. Attached and extract-check. The seams are beautiful, the color is very saturated. The dress has a lining. Also pay attention to the completely invisible lock on the back. The belt was in a separate package. I fully recommend this store.
23 Jan 2020 01:16
Dress of excellent quality, pleasant to the body! Threads do not stick out, there is no smell! On the parameters 85-70-93 the size of 38 villages is ideal. With an increase of 162 dress to the knee.
12 Jan 2020 02:29
Cool dress. At 44 Rus and growth 164. Size 38 normal, only in the shoulders a little pulls. Length above knee. Belt included. Well, antistatic to help) came in 2 weeks.
11 Jan 2020 05:00
Got a dress on time. Thank you, I'm very happy. It seems simple but very modern. On my 50 size came up, but back to back. Now there is an incentive will not recover by a centimeter. Behind the zipper to the belt, which makes it as much as possible in shape, the lining is knitted sewn across the dress, transparent only sleeves, which allows it to be worn in a cooler time and under any shoes. (In the Heat probably will not be comfortable). I can not say anything about the quality of the bad, side seams are collected a little, but it will all be solved and some where the tails hang threads with the marks but it's also not critical... for this money I'm very happy with the dress. Tracked exactly, to the Post Office.
24 Dec 2019 07:33
The product corresponds to the description. At its Russian 44 ordered 38, came up perfectly. The parcel was about a month, tracked. I recommend the product and the store) for such money-fire.
6 Dec 2019 22:52
Great! Delivery 2 weeks. I height 172, OG 90, ot70, ob94, approached, even sleeves on my long hands! Inside the lining is well sewn on top (synthetics, but quite pleasant), the upper part is also PE, but gentle and thin. Corresponds to the photo of the store. Good branded packaging, there is a fabric belt.
5 Dec 2019 18:49
Lovely dress. On the parameters 83-68-94 the village is excellent. Walk the steamer and eliminate the flesh and will still be even steeper! And with heels and rough boots, this dress will look cool. @ Morskihjenny
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.