We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! The color of the truth is not a figs, as I was waiting for it (rather greenish-sand
The suit is good. The top approached, the bottom is larger, I will suture. In principle, not critical, so it's normal
Nice suit. Delivery to Ukraine is less than a month. XL on the Ob 105 in obtyag, but norms. The jacket sat well. Straight in size. OG 100 cm. It's the shoulders. The seams are even, the threads do not stick out. Sewed good. I really liked the suit.
Очень быстро пришёл заказ! Все как на фото) ткань плотная , прошито все хорошо , нитки не торчат. На параметры ОГ - 87; ОТ - 65; ОБ - 86 взяла размер s. Село хорошо , немного свободно (комфортно). Штаны укорочены даже на мой рост (157 см). Высоким девушкам, возможно, будет слишком коротко. Спасибо продавцу)
Костюм просто огонь . В Краснодарский край пришёл за 8!!! дней. Это самая мега быстрая доставка с Али. По поводу размера советовалась с продавцом. На параметры 85-67-97, т. к. хотела чтобы брюки не обтягивали, заказывала размер L. Брюки сели отлично, ничего не обтягивают и не утягивают, даже есть небольшой запас в талии, длина отличная и не короткие и не длинные,все как мне надо. А вот у пиджака длиноваты рукава, но это легко исправить в ателье. Строчки ровные, пуговки хорошо пришиты.и на удивление, нигде не торчат нитки. По качеству в принципе тоже притензий нет. Цена=качество. В подарок продавец положил резиночку. Мелочь , но очень приятно. В общем покупкой очень довольна.
На 46 размер заказала XL сел идеально, пиджак оверсайз, брюки тоже идеально на объём бёдер 102. Я довольна качеством! Пришёл костюм быстро, трек отслуживался!
The goods came 19 days before the city St. Petersburg. The order was taken at the cash register in the store 5-Ka. I bought the goods with the store's coupon for 2019 rubles. Focused on the dimensional grid, sat down well. I also specified the size of the seller. Sorry separately the jacket did not sell, I liked it more than trousers. I usually wear in Russia size 42-44 s, my parameters are 89-69-94, height 160
I liked the suit, I went well, T. Only I would like a bigger jacket, but then there would be large trousers. It is a pity that you can not order separately. Quality is good, ironed quickly. Thank you
For this price is a very good suit. But the lining of the jacket is white (why?) and it looks very cheap, it looks creepy when moving, I do not like shoulder pads, but you can't get them out. With trousers, everything is much better, they are short, but the growth of 168 looks good. They sat down cool on the parameters 60-90, but at the waist are free, better with a belt. If you want to pamper, you can safely buy, but for the long term it is better to spend on a better suit)
Good suit and fast delivery! The size of the parameters 88 /71/98 approached. Pants sat perfectly, jacket oversize a little. The length is excellent, my height is 164. The fabric is not rustling, not thin. I'm happy. Let us see what happens when wear it.