SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shirt is very cool, just thought the sleeves will be a little smaller :))
Quality and very stylish shirt. On its parameters 82/63, height 165 cm, I ordered the smallest size s. The shirt came up perfectly, suitable for large parameters. Sleeves are very good length, there is a decent stock. The shirt is made of dense velvety material. Very pleasant to the body and even warm. It looks very impressive and stylish! Quality worthy! There was no smell when unpacking. To buy, definitely, I recommend! More reviews in my Instagram @ _ amens
Excellent shirt, very pleasant to the body. Executed qualitatively, all lines are even. The color is gentle-caramel. Sleeves are just gorgeous. Even without steaming, they keep the form
Cool blouse) quality is excellent! There's no stink. I recommend definitely. Not every time on Ali you will find such a good product, even on recommendations. Shipping fast. Seller sent fast
Instagram and Telegram Shirt-delight!!!
Blouse is good, pleasant quality. All lines are even. On the Russian 44 came with. Came quickly, I recommend.
Chic shirt! The quality is super, the size matches. I advise everyone.
Рубашка приятная. Слегка бархатистая на ощупь. На 90-70-98, рост 169, прям по размеру. Рукава длинные, рукав хороший. Мой инстаграм @Elena_lo_insta, там можно задать вопросы по изделию
Взяла М (не люблю когда сильно облегает фигуру) Соответствует S На 89-67-90 Рост 163 см села отлично Воротник стойка Пуговки пришиты надежно Рукава не короткие ( до 167 см можно смело брать) Верх материала бархатистый, изнанка шелковистая)) Состав материала указан- хлопок с полиэстером (верить этому или нет решайте сами) Цена-подарок
Great blouse! One of the best purchases. When I put on, I felt French :) On her s bought m. I sat perfectly. No more, no less. The collar goes exactly under the throat. The fabric does not shine through, it feels pleasant. Sewn well extra thread No. Sleeves deserve special attention. This is the main feature of this blouse. They are sewn very unusual, in 4 layers of fabric (I hope, the photo shows). I do not know how to iron them yet. Just a steamer, I guess. As a gift there was a rubber band. Many thanks to the store for such a wonderful price/quality ratio in the direction of quality!