We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great skirt! I wear XS normally and ordered an S, it fits like a glove.
The product shipment é was very fast, the quality is good the zipper a little hard
The skirt is amazing! Identical to the images and true to description. It is thick and good quality material. I am size M and the L is perfect, I recommend to go up 1 size. Inside the skirt there are no pants. The zipper works, though it's a little small. Being thick material, the waist is a little wide but can be arranged.
Waist 68, hips 93. The skirt in the photo is sewn. On the growth of 164, if you wear with such a fit, then as it is a short knsion (there is no shorts).
Great! Thank you! Very nice material and very nice skirt! Perfect
Height 164, weight 51, waist 67 cm, hip 91 cm, in Pope norms, waist wide, ear and will be norms
Love it!!! Super good quality, looks amazing. I’m obsessed. I took a size S and I’m usually a 34 or a 36 and it was perfect.
Took too large a size, but in general a cool skirt)
The fabric of the skirt was much denser than I expected. When you wear, the probability of creasing is high. If in the hips it sits very tightly, it will have to be constantly corrected or obsessed. In general, the purchase is happy. At the waist I will remove a couple of cm., so as not to be worn.
I ordered the white, good quality, beware runs small.
Lovely! I like it. Highly recommend. Thank you for the mini gift.
Waist 64-66/hips 89-91-> sits perfectly, the length is good not short, quality is also good. Autumn waited and the waiting was fulfilled.
I love it, super good quality and it comes identical to the photo
It's beautiful arrived in three week, good quality, the fabric is thick, I loved it.
Skirt-fire! Only the fabric was denser and thicker than expected and the lining is not shorts, but ordinary, sewn to the skirt
Perfect! Exactly as the picture, the product is excellent fabric, not have a bad smell. The product arrived early, reliable store.
The pattern of the skirt is very beautiful, full of ethnic style, and the version is very thin, really good!
The size of the skirt is right, just the size you usually buy. The fabrics are very good and worth buying!
I love it! It's beautiful, not too short, warm, lining is pants, high shot One size L for a Spanish 38 It's not well cut, the sides make curve, but you don't notice it on For the price is very good Arrived in 10 days