We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
3 Mar 2020 22:45
Thank you very much, the dress is excellent, I liked the quality and model! The store molodchinka, constantly in touch, extended the protection, while there was all this confusion with the parcels. It took a very long time, but these are problems of our postal system. In the photo, the growth is 162 and the parameters are 93-73-97. Ordered M. Be sure to order even in white, but I'll try the marking S, still m sits freely, I want a little smaller.
2 Mar 2020 05:43
Awesome! I am 180 cm tall and my waist is beetween 76 and 80 and my hips are 100 and my chest is 90 cm, weight is 73. XL is great!
14 Feb 2020 08:41
The parcel reached Samara for about a month. Dress as in the description. There was no smell, there were no protruding threads, the seams are even, the fabric to the body is pleasant. Size chose focusing on reviews. On my size M ordered l came for sure. The waist is too high, but I needed a pregnant tummy. With a belt, the dress will look more elegant. In general, I'm very happy with the purchase)
6 Feb 2020 07:49
The order made 09.01 received 6.02. The size of 48 took XL. All the norms. the dress description corresponds. the store recommend :)
25 Jan 2020 06:36
The dress came, the quality was pleasant, bought for pregnancy, while the tummy is not yet, but by the spring will appear and it has where to fit. I took the size L on the parameters before pregnancy 89 × 73 × 94. Who likes more freely, then take XL... I do not have a big chest, climbed, more than the 2nd size will not fit in the size of L. I decided to leave the measurements of the dress, I hope, will be useful. to buy definitely recommend.
15 Jan 2020 07:16
At its size m took M, elastic waist and sleeves, in the shoulders sits as it should, nowhere presses, on the height of 170 below the knee, beautiful very
9 Dec 2019 08:04
The dress is good, I ordered the size L, the village is good, the smell was a little, the threads do not stick out, the material is cotton with synthetics, to the body is pleasant, there is no tags.
19 Nov 2019 08:41
The dress is good, comfortable. At her Xs took M, I love loose dresses. C would be good too. The elastic band just turned out at the waist and the sleeve is not short. Growth in photo 165. I received the order in three weeks. Thanks to the store for the fast shipment. I'll take it in other colors.
19 Oct 2019 08:06
The fabric is pleasant to the touch, small corduroy. A little waist is overstated, and so all the norms. Thank you store, I recommend
17 Oct 2019 08:43
I love this dress, one of the best that came with Ali. I'm 175 high. Ideally sat down size L, but still ordered another one for a larger size, just for comparison. The only moment-the sleeve is short, but made it as 3/4 and fine. Very fast delivery to Omsk-only 2 weeks.
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.