SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
wow
Super! Bałam up that will not be me fit but are exactly what chciałam. Zamówiłam second for boyfriend: 3
All right, it's exelent: 3 (Full HD XD image)
Cool trousers, I love them are tall about 1,70 and I took a L
Качество очень хорошое, швы ровные, размер идеально подошёл, доставка быстрая. Однозначно советую продавца, всё очень здорово. Спасибо продавцу.
Pants cool though and synthetics. I took the size bigger than my own and literally just.
Pirkta 2021.02.06 Gauta 2021.04.20 Pašte išgulėjo savaitę be Jokio pranešimo. ACIU beget darbuotojai, Kad nepatingejo paieškoti. Kelnės vaikui 158 ūgis. Kaip Tik. Viskas aprašyta tiksliai.
Super looks great. I ordered it in L. I'm size 32. I feel like I should have ordered a bigger size, but it looks all right.
It's just like the description. I love your ornaments. It's soft and very comfortable. I will definitely buy again. Order: 01/4/2021. Received: 08/4/2021.
Comfortable material, I like it
Perfect!! Omg love it!!
Nice design, although the back bags are slightly out of line
Pants are dense, autumn-spring. On height 168 size m. Super
The product was ordered in Moscow, it came within 25-30 days, the goods are of high quality, took a height of 172 weight 63 kg size M came perfectly with the goods.
Офигенные штаны! Очень качественно сшиты, выглядят супер круто. На рост 175/вес 70 брали размер М, село все отлично. Пояс на резинке, ткань легкая болоневая, сильно не мнется, но возможно летом будет жарко в них.
Came well packed and arrived relatively fast, the material is good quality, N loose ink wash. Ordered the size XL, have 1.81 height
Read reviews, I took a larger size for my daughter and she drowned at the waist... but if you wear pants with a sweatshirt it will be normal. Pants cool, konencho in the photo they look cooler, but in general for such money is quite a good product. My daughter liked, at the bottom of the gum very tight, on full legs will not be very
I didn't know that wearing men's joggers were what was missing in my life.These are super comfy and warm. Also,I feel like I've been missing out on the joys of large pockets.
These are perfect. Sooo soft and warm, but lightweight. I like the cargo pockets because they give the sweatpants an edge over traditional sweatpants and they work. I can totally put my cellphone in one and my keys in the other.
Anyways, these are a great pair of pants especially for the price. They're comfortable, just as thick as a normal pair of chinos, and the elastic waist and ankles fit very nicely. I'll see how long these last with daily wear and likely keep getting more.