We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pants are super. Definitely order more, in a different color. I took S-waist 65, hips 94. The only jamb, it's a belt. Do not wet in any case.
Interesting material of trousers, looks like thin, but actually dense. Landing is good, the parameters 66-91 perfectly fit, but on large parameters I think already need to take the following size. The purchase is very satisfied, for this money is excellent simply. Pants came very quickly, for a week and a half about.
Good basic pants. Quality. My waist size S is large, but the belt helped. I did not like the bottom of the pants, wide for me, I turned, later with the ear. A little bruised in the pelvic part, but the photo corresponds
Rosmir Xs on parameters: from 62; about 89; visuist 165; sit not in the tensioner, Ale I not exactly. Seller on the other hand shvidko, I asked S for membership on XS
Nice pants! Medium thickness, does not shine, the belt is hard. The stitches are not bad, but was Newans, the back is made imitation of pockets, so they were unevenly sewn, opened the dispute returned part of the money, so there is no Praxis! On the parameters from-66 cm, about-90 cm took the size S, sat well! I definitely recommend the store and store!!! Delivery to NSK about a month!
Dense polyester, at the waist 74 loose, the hips 101 sells well. With the growth of 168 a little did not reach the full pants, I will wrap. Many have a problem with the belt-I have a tiny stain of glue from the inside and all
27.03 ordered, and 15.04 already received by mail, I believe the delivery is fast. The quality of the pants is good, somewhere thread, and in general very even nothing. Took the size of M on the parameters of 69 cm about 94 cm sat well, in the waist a little bigger but it is corrected by the belt, for that on the hips not in the skirts, but sit as it should, freely. My height 157 cm pants length is visible in the photo. The fabric is thin, not dense at the end of spring the beginning of summer will be good.
Waist 86, hips 103. L sat very freely, probably great still, and the belt is very tight on my parameters. And the quality of this... seems like nothing in general, but there are a lot of shortcomings. Threads are stuck everywhere. Top all Shaggy ((
As in the photo, the threads do not stick out, my parameters are 88-64-98, the trousers are larger, especially at the waist, but belt all tightened, pants parameters 76-102, length 100
Everything is fine, the pants are excellent. But, smeared in size, got L.