SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Je fait du s et je fait 1m60 j'ai pris du L et c'est un peu grand pour une personne de 1m60 mais où sinon au niveau de taille c'est bon , du coup si vous êtes petit je pense que la taille sera mieux. Ou sinon tissu très bien, même étonné de la qualité.
On growth 180 + slightly short, but with Golfs all the rules
It took 30 days pretty decent for product quality is perfect and something cool is pretty thick more for winter than summer and waist elastic but much which is Nice
Very comfy, really good quality, have no doubts in purchasing, not transperant aswell! I HIGHLY RECOMMEND THE SELLER!
Pisdyuk is happy, took his son 12 years at the dance, until they broke
Ta well but is fine
Имейте ввиду, они тонкие, и думаю легко могут порваться. Остальное видно красиво, круто.
ОАОАОА Штаны саааас Подошли идеально:) Шли 23 дня до моего мухосранска❤️ Заказывайте!!! не пожалеете))))
I thought that material would be a bit softer in touch. Despite that everything is fine. XL fits nicely on me (I'm 174cm). Extremaly fast shipping ;)
Looks good !
Good in length, tk did not take itself. Press like that on the stomach though I took from this store Other current HL and did not press. These keep and without strings. It's been less than a month. At the price of which I took a general baldege
Very nice arrived in time equal to the photo
Quickly came to order 11.11 came 27.11. Size took L for height 170 and weight 55. The quality is excellent, but there are sticking threads
We walked a little less than a month. Excellent quality, warm. Threads do not stick out. Height 170, weight 46, size approached, not short
I took L for 1m75 and 55kg and it suits me!
Follow the size guide offered by the supplier and if the person is tall, I suggest ordering one more size for the leg length. Excellent fabric. He arrived in 2 weeks. I recommend!
nice working with you
Pleasantly surprised very faithful to the description and material rather good quality and color faithful to the image
The style is unique, I love it. It is comfortable and looks good material, provides quite a few combinations to dress and is versatile to use The style is unique, I love it. It is comfortable and looks good material, provides quite a few combinations to dress and is versatile to use.