SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool suit, stylish and quality, elastic. Much better, many on Ali. I was wrong with the size, there were doubts that it would be good to stretch-took L. At a height of 172 cm, OG 95, OT 74, about 107-turned out to be great, and legends are long. You can wear it, but m would be much better.
I liked it. Recommend
This a great suit for the price. Fits great, came on time and overall good quality. The only thing to keep in mind is that the bottom leggings are a bit light. Had I known I would have ordered a darker colour. Other than that it's a great item!
This is the most chic thing with Ali!) on height 160 and weight 43 kg, XS perfectly sat down. Chic quality
Great suit! On the parameters 90/72/93 size s sat quite comfortable
Very cool suit, quickly came
THE SIZE TABLE IS CONFUSING . I am 86/68/90 cm , ordered size S.- pants are fine good for 170-175cm tall girls, but the top is LOOSE on the bottom rim , I had to stitch it to narrow. And the sleeves are short. So GO FIGURE. I could have got XS, if you are skinny under 170cm go for it :) the material IS SO SOFT AND PLEASANT TO WEAR , it kind of cooling when you work out. LOOKS JUST LIKE PICTURES Thanks!
Super suit, sat down in size and very comfortable!
Bomb suit. On the growth of 182, 92/72/102 L ideally sat down. I thought the graphite color will be, in fact, the light gray came, but it also looks good.
Good quality, it remains happy with the purchase.
Everything is fine, the quality of the fire, the size approached, the parcel came earlier than expected. Does not smell like paint, the body is nice
Everything is super, the store helped me with the order-I needed the top Xs, and the bottom S, I like how the suit sat down. Stretches, beautiful. Came to St. Petersburg in about 25 days, took to ozone with delivery from DPD
As always on top. I order the second time (other color)-everything is super! Thank you store!
Good dense quality. Recommend. The size is the same.
Order came for 2,5 weeks, suit to match the description. My 90*74*100 size s flown without problems, very elastic. I am happy. The waist true climbed one thread, hope it will not affect consumer properties. Did not communicate with.
Very high quality suit and good stretch! The hips 120 nalez quite comfortable) top quality, because of the arrows should be put on a carefully, but they look very stylish, so worth) fabric is thick, not transparent, I love the costume, thank you so much!
I'm delighted with him. The costume is great.