We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
На 42 размер взяла S, одевать сложно, но село по фигуре. Длинное на рост 1,64, буду обрезать.
Заказала М, потому что почитала отзывы и поняла, что L может слетать с груди, так как наверху ношу S, а бедра у меня больше, 46 размер. В итоге на груди идеально (но пуговичку я все же перешью), на бёдрах жмёт, тяжело снимать без помощи. Первое фото без бра, второе - с бра. Симпатичное платье, на работу не наденешь, а вот погулять вечером (да и днём) - вполне! Правда, широкий шаг в нем не сделаешь, придётся ходить как леди. Пришло за 10 дней в Москву на кассу пятёрочки. Молниеносно, будто только заказала, а на завтра привезли!
Красивое платье с большим декольте) сел размер s хорошо на грудь объем 80 см бедра 89 см, сбоку сборки для лучшей посадки, мне нравится)
The dress is gorgeous! I wear it without taking off! Very beautiful neckline, even on my small size, on my parameters 83/66/90 took the size M, I sat perfectly, a dress with drapery in the area of the hips-for girls with shortcomings of the figure, it will perfectly hide, for girls with a good figure-will create shortcomings) I recommend the dress, I did not communicate with the store, delivery in 3 weeks
At its 44-46 took m all the rules approached, but it was possible and more freely. The fabric is good not very dense kashkarsa) sewn well the threads do not stick out, the seams do not stretch. About a month on the way.
Отличное Платье . На 96-76-102 село отлично. На рост 185 см до середины колена
My parameters are 167 height, og 85, OT 65, OB 92. Size M. The quality is excellent. Came in 1,5 weeks.
Delivery for a couple of weeks, the dress is beautiful, the fabric is mixed with a cloth as if with cotton, stretches medium. I changed my own a little, cut off and emptied the rubber bands on the sides, it is necessary to sew a cutout on one button. On the parameters 95-72-100 m came up perfectly
Delivery was 24 days. I ordered the size L because now I'm 7 months pregnant. Perhaps the size would fit m, but this is not exact. This size is for a tall girl (my height is 153 cm). Due to the sewn elastic band, it is very comfortable sitting on the stomach. It is very frank (it will be necessary to sew a little).
Girls, bomb dress! My parameters: 91-72-97 ordered size L, sat as necessary, nowhere does not squeeze, on the waist there is a small assembly of fabric, which well closes the shortcomings of the figure (tummy). My chest is very wide, so I do not know how to sit a dress in m size. Krasnodar arrived in 12 days, instant processing and sending order. Super!!!!