SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is very good, the material is dense, not synthetics! Looks very neat and cute
The dress is gorgeous. on the height of 160 cm ordered the size of S. came perfectly. ordered the same black-it's also beautiful!
The dress really liked it, I'm glad that I took L to my 44 Russian. Lightning does not have a dress (they write that they used to be), a smaller size to wear-it would be problematic to remove. Sits beautifully, very open in front, either the top under it or a little sew or punch. It came very quickly.
Dress gun!!! Take it will not regret it. From fabric to style, everything is super
Nice comfortable dress. Very crumpled, maybe after the air conditioner will be better, but so also very good
The dress is good, it was even possible to take a smaller size. Does not shine through
Beautiful, light dress, with pads. On my height 172 sleeve is short, I will have to take care ..
Very cool dress, material is cotton, my parameters are 90-78-100.
The dress in Samara for 10 days has come. Does not shine through. I would be just a couple more cm smaller in my chest, and so good. Ironed is difficult, but if the iron is to take more assistant, it becomes easier to live. Recommend
Shipping fast. The quality of the dress is also good, but unfortunately I did not fit the style or size. According to the reviews took M on the chest girth of 90 cm. But the seam is obtained in connection with this not under the breast. And the height of 175 cm is quite short, if suddenly the wind boils, then everything is visible. Issued a free refund. But thanks to the store for fast delivery and good quality. It's a pity that the style was not my format.
Arrived quickly in the PvZ. The dress is really very good. My height is 158 and 45 kg village as in the store's photo.
Dress top, one of the best things with Ali, and I had more than 100. Good material, stylish style. Now I'm thinking about ordering and in black. Fast Delivery
A gorgeous dress, feels like cotton, keeps the shape, there is a zipper on the side, so it will not be difficult to put it on, on its parameters 83-66-97 ordered but not critical, I will definitely wear it, it came in a month. Product and store recommend!
I fell in love with this dress. Cloth dense does not shine through + lining. Minus There is no lock with my small chest size is climbing with a crack size S, I think to sew the lock. The fabric is barely parted and easily crumpled, steamed Min 20 and then it did not work out perfectly. The dress looks beautiful on the body. On the smell and sticking threads there are no complaints.
Идеальное. Запаха нет, нитки не торчат. Не просвечивает. Грудь не торчит. Мои параметры 87х69х97
The order was sent instantly and reached days for 10! the dress is very cool, perhaps it's the most successful product ordered with Ali! The table is very accurate, feel free to stick to it! On my parameters 95-73-95cm and height 168 cm, the size L sat perfectly! The chest is in place, the back is also sewn for me. I was sure that I would give my mother, because of the wide back usually such products do not sit down at all, but not in this case! I'm very glad that I risked ordering)
On height 169, parameters 88-65-95 size perfectly approached. Thanks store
I take the dress for the second time. On my M I take the size of L. Perfect dress! Ordered the parcel on January 1, came 19 already. I recommend the store!
On the parameters 85-60-97 took M, it was possible and S. Height 180, length excellent! INST: Alina. Vorobyova
Платье - пушка! Очень крутой материал и отлично сидит!!! Единственный нюанс - на платье нет боковой молнии, а поскольку оно приталенное, не очень просто надевается. Поэтому если у вас размер М, но после нового года и оливьешечки он начал тяготеть к L, то лучше не рисковать и брать L, а то есть риск порвать надевая.