SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This dress was better than i even expected. I usually wear a size small and i got a small and it fit perfectly! Not too tight but still sucks the belly in a little. The material is very nice too, not see through at all.
This dress is beautiful and fits me perfect. The fabric is ok.
The fabric is high-quality and feels soft on the skin while being stretchy enough to allow for movement. I also love the sleek, slimming effect it gives, making it great for any occasion, whether it's a night out or a special event. The length is just right, and the dress is easy to dress up with heels or keep casual with flats.
Absolutely love it, looks almost better than photo; i am a us size 8 or medium, in most dress items, but i purchased the size 12, and it fit like a glove
Nice, comfortable stretchy tight fitted dress for all occasions!! !
This dress hugs in all the right places and fits like a glove. If you have any little tummy it'll hide that beautifully with the side pleats in the material. I have a pretty flat stomach but this made me feel so sexy and confident. Great material, great fit, great style. Just love it... might get in more colors! Love!
This was the perfect dress for a summer gala! S was the best size and the price was right for a last minute buy. I loved the fit as it hugged my small frame. I’d give it 5 stars.beautiful, i got so many compliments and felt stunning in it. I highly recommend this dress.
I received this dress and the color is beautiful.
It is a very pretty dress and fits my figure well! It fit like a glove. I was satisfied with my purchase.
Should have sized up because the dress is very short. The quality of the dress is amazing though! !
The dress runs a bit small. I ordered a m for 88-71-95 so it’s shot in the back. Overall great quality and good communication from seller
The dress is simple 🔥 🔥 🔥 quality, color, tailoring - everything is perfect. 😉
This is a beautiful short dress with a flattering fit and great fabric. It’s comfortable and stylish, perfect for any occasion.
I needed a formal dress for a wedding and this dress was great! It fit well , so it was pretty comfortable. The color was beautiful and i got a lot of compliments. I’m glad i didn’t have to break the bank to get a nice looking dress.
Beautiful romper dress great color great fit
The dress fit perfectly and I felt and looked amazing. Received many compliments at NYE celebration. Material does not stretch but true to size. Great dress for price.
I'm so impressed, the lace looks lamost like chantilly-- I have a large chest and it is not easy to find corsetted dresses that fit me right.
This dress is a 1000000 is perfect and the quality suppero all my thickening corcet is very very good for you beautiful size
Verry comfortable dress. The split makes all the difference and add a touch of elegance to the dress. The black color is so pretty too. Really great customer service! !