SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect only
Synthetics, looks cool, wanted an oversize, took the size XL for height 182, weight 72
T-shirt very beautiful and conforms to as seen in photo. Perfect.
прекрасный продавец, отправил быстро, доставили снега быстро! Товар и продавца- рекомендую! спасибо, все точно, как на картинке!
Attention size Chinese, less than Europe by 2 steps ie. For normal XXL(54) take 4XL. The quality is decent, interesting texture of the material.
Hi, I measure 1.65 cm and ordered a size XL, and I look good, so if you measure 1.65 cm buy XL, I'll leave you a picture
футболка мне понравилась, единственное на крестике была царапина, но мне это не существенно.
Beautiful material, only one minus-smell. But it is not scary
Received in perfect time corresponds to the description the superb material. The perfect color nothing to say and the size is right.
очень хорошая футболка, свободный стиль. доставка 7 дней.
Good T-shirt, oversize. The fabric is dense in my opinion.
Loved that're beautiful she too material totally new to me loved it
Wow, she's cool!!! I'm delighted with the quality, from the print, from everything!
The material is pleasant, in size euro 2XL. A lot of questions for delivery. It was convenient to get in the office of issue, schedule and location arranged. But no, SBER logistics seized delivery and now it is necessary to go to the office of Sberbank (((
Gorgeous shirt exactly as hoped. Color and size perfect
Looks like the picture. You gotta check the sizing, though. Esp if you live in the west due to different ways of measuring
28. 01.21G. I made an order and after 6 days I received today 4.02.21. Excellent DPD mail, delivery fast and quiet, as on valdberis. T-shirt is cool, the quality is super. Thank you very much to the store and delivery, well done, well organized work.
very good t-shirt.ordered size 5xl,I am wearing t-shirt 2xl,fits perfectly.fast delivery 2 weeks
is just like in the picture. its made of fresh material, good for summer.
ficou top sobre medida .....Rio de Janeiro Brasil