SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size S fits NZ 8-10 very well. Very flattering around the chest area.
The dress is cool, I'm delighted with it. I order the second time (for the first time I was wrong with the size) and this time came in about three weeks. sewing quality, the seams are even, the threads do not stick out, the material is pleasant translucent on the sleeves, and so there is a lining everywhere. Size XL approached og96 ot80 ob106. thanks to the store, I recommend.
Super, but the zipper is a little light
The dress is cool, the material is good, pleasant to the body, the sleeves are translucent, the color corresponds to the photo, sewing quality, but it was wrong with the size,, so On ob106 og96 ot81 does not converge in the chest and barely in the waist. Before the Rostov region it was 2 weeks. thanks to the store, I recommend.
Love it , normaly i use S in europe size but i order M its perfect :)
The dress is of course from the centhetical. I took the size of L, came up perfectly. My parameters are height 175 (maybe someone will seem short with such growth but I'm OK) sleeves sat perfectly. Chest 98 premium, hips 105, waist 77. As we see everything looks good. Sorry about the photo quality. You can wear with a low-cut bra in front or with stickers on the chest (also took on aliespress)
Well suited for height 168 cm, weight 75 kg
Платье понравилось. На параметры 95/74/95 см село хорошо. В бедрах есть запас. Ткань не тянется. Вырез глубокий, буду носить с топом, на рукавах перешью пуговицы, для меня широко.
The dress is beautiful, does not shine through, the only thing from behind the rubber bands in the bottom of the dress is a little bully up. It was about a month, the threads do not stick out, there is no smell. Recommend)
Beautiful, height 182 cm, short, bully up a little and the neckline is large, but it looks very cool
The dress is very nice, very good quality. Shipping very fast less than two weeks.
I loved it and I recommend it by chance
Спасибо, платья понравились!!!
The dress is wonderful village, og-86-90, ot-70, ob-97, although I thought that in the hips will not be enough, but no. Perfectly sits, does not bully, very comfortable to wear
Sukienka bardzo ładna, ale dol prześwituje. Polecam brać swój rozmiar.
The dress came before the specified period, the store is sociable, the quality of the bomb, it's something between the fabric of Armani and chiffon, quite dense, does not shine through. I ordered the size m at 90/56-108, in the chest and hips perfectly, at the waist more than that, sew is not a problem. Behind the zipper, along the entire length of the back, on the sleeves of 2 buttons. The threads stick out slightly on the seams and a small lead on the back. I'll order another pair of these, another color. Very winning emphasizes the figure, hides that it is not necessary and shows advantages, folds on the hips visually increase the volume, but it looks very impressive
Chic dress! Sits perfectly, the size matches, along the length of the height of 170 just. The fabric is light, does not shine through. The color is bright, beautiful, after washing does not shed, does not roll down. On the back is a zipper, front buttons, sewn well. The neckline is beautiful, moderately open, chic sleeves) very good style, it is perfect. Stitched neatly, threads do not stick out, the seams are even. Delivery to Ukraine about three weeks. Very satisfied with the order! I recommend the store and the store! :)
I liked it very much, a little too little, although I took the size of L. Quality is excellent recommend.
Beautiful!I took a S, but super beautiful dress
The dress is simple but how it sits. Emphasizes all the advantages. Packing is individual package and postal envelope. Size is M my parameters are 86-57-88, the dress came u Fits my body very well . The material is thin and light in the composition of spandex and polyester. Does not shine through. Sewing good, neat, there are no curves. I liked the dress!