We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just like the picture! Totally recommended! I ordered it at December 6th and it arrived on December 20th in Chile! Super fast shipping
Beautiful! Very worth the value that costs, the inside is super soft and comfortable to wear, good finishes, bought and I got 1,57 and 70 kg, dressed as a glove and strawberries are glitter but is not dropping! Recommend arrived in Germany in 20 days
Fue exacto como estaba detallado, pedí una talla mas grande como sugerían y fue exacto la medida, llego mucho antes de lo puesto.
Very happy beautiful thank you :) xoxox
Very cute and beautiful dress. Very good quality, shipping to Australia was fast, too. Sizing is correct. Thank you.
красивое, до постамата дошло быстро. меньше чем за две недели) оно лёгкое, казалось, что его в пакете и нет, а потом посмотрела..и действительно, мое платье)
Excelente calidad, talla perfecta ME ENCANTO!!
Great material, although I think it needs to be restricted. Pretty dress.
Super nice. He arrived before the estimated time.
It's amazing, very comfortable and looks pretty much like the picture
Прекрасное платье, соответсвует размеру
Nice dress, lush. It went to Moscow almost two weeks, which is very happy. But I think in the summer it will be hot, as the fabric is very dense
Just beautiful lol
HOLY SHITT SO PRETTY LITERALLY LOVE THIS SM THANK YOU <3
My daughter asked for this dress. That's the money. More like a shirt. Teenagers like this, probably
It's super cute!!! Fit perfectly Parameters 106-85-120
Looks big, but it actually fits great! Accurate sizes. Beautiful imitation, but the colors aren't as bright as the original. 10/10 would buy again.
I took it with late, because my height is 180 and most things are short to me. On the parameters 87-68-98 ordered the size XL. The dress came quickly. Pleased with the delivery by courier directly to the apartment. The dress is sewn well, it is on the lining, the zipper is sewn neatly, the applications are held tightly. However, I would advise you to take this dress to girls up to 175, and boldly for size or two more.
I had opened a dispute because I thought it wouldn't come but yes. It's very nice the dress, a friend of mine wore it and she looked so pretty. Fresitas look like stickers. It looks very nice. It has a small belt strip for adjusts, it is still pronounced from the neckline but can be adjusted.