We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Est ce que j’ai besoin de parler même ? La robe est super belle , les couleurs à tombé ! La qualité de la matière La taille magnifique. Juste waouh
LOVE this dress! Fits so well and is very flattering. I wish i had all the colours!
Love this dress! So vibrant and looks exactly the same as the pictures. I got a size large and I’m a size 10-12 for reference with 32E bra size. Took 10 days to arrive to UK. Will be wearing at some point on my insta : @jodiecotman
Beautiful dress. Sizing is accurate. I ordered a small. I’m 5’4 and 134lbs. Placed the order on the 6/23/21, I received the package on 7/09/2021
I really like the summer dress. The fabric isn't the most it's a little hot. I arrive in two weeks. Size S
Such a cute sexy vacation dress! I got a small and I’m 5’9ft and 137Ibs. Didn’t talk to store but came in about 2 weeks.
The material is a little plastic but it was coming. When they will be they look very little your underwear But the pattern you lose a little color
Ordered 7th June received 28th. Dress is amazing, very lovely colours. The material is very stretchy and thick but it’s a bit thinner on the boob part than everywhere else (no doubled fabric?) anyway it’s not see through and that’s what matters. I’m a UK size 14/16 and it fits super comfortably, not too big or too small. I love the length and the slits, everything just fits so comfortably.
It is good, as in the picture, except my body lol
Dress is very nice and worth buying! I recommend! I will keep on buying from this store! Thanks
very nice I like It. very fast shipping I love this store ! the dark color with lights shades are amazing ! good quality more comfortable in size M for my 1m60 56kg. 83/75/104
very beautiful dress..I love it..store so kind and collaborative.. highly recommend
Awesome! True to size , material wasn’t cheap , & this dress is beyond beautiful! Definitely recommend!
So beautiful! Came in +/- in 2 weeks to Portugal. Really recommend this store.
The order arrived in a short space of time, 15days. It is perfectly packed. With goods it is happy. The store sympathetic, constantly in touch, is attentive to the clients. I recommend the seller.
Was quite wary about this order as a lot of the customer reviews seem a little fake a dodgy but to my surprise my order did arrive! I ordered on the 8th of March and my order arrived on the 7th of May to australia. So just under a month. I’m extremely happy with it. Looks exactly how it’s described in the ad. I ordered a size small and it fits perfectly as the top half is adjustable (i’m a normal size 8 in australian). The circle in the middle is metal and not plastic therefor good quality and the dress also has two slits at the bottom on each side therefor you can move without it feeling tight and having an restriction while walking! Very happy with my order, such a summery and beautiful dress! <3
Excellent everything! Just super! Delivery is fast, everything, as in the photo
The doily sits perfectly it is beautifully this is size L single the openings on the bottom, I myself toe sewn because I that not Beautiful found
Delivery fast ! the item is like described really like!
many thanks fast shipping