We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress is sliczna but troszke too small for my córke which wear size 116 cm. Wybrałam. size 6T for care label is 120 but is too short for my 6 latke. Moglaby BYC troszke longer.
Has come in month time. Size 120 is for contact and daughter wear 104 size. Is Beautiful♥️
Recommend. Dokladnie such as the description. Dress sliczna. Worth to order.
6 T has the care label 120cm us for growth at 104cm will sukienką then posłuży as tunic
Lovely dress. Kupiłam size 6 T. The care label 120. I believe that it's so 104-110. My daughter wears now 98 and is troszkę too large. Recommend for summer.
The dress is cool, a little short, but For 5 years excellent, it came quickly
Dress is prześliczna, live as per zdj, very well sewn, perfect for summer, thank you stores, shipment came in 3 weeks
Very nice dress, it’s written 95% cotton and 5% spandex, but for me in touch is more like poliester. It’s not sutitable for summer, more for late spring. Personally, I don’t like these white buttons- I will exchange them for black
Dresses wonderful for my 3 latke wzięłam 100 rozm and is super. Only minus ultra long szły
# Dress Well known juz dress Musialam the skusic on it and I :) Price-$20 ⏰Lead time-month Przymiarka for fast, therefore mount is not buckled;) O dress-zamówiłam size 4 T, fits for daughter, which begins wchodzić in size 98. Material koszulowy, slightly artificial, therefore Nada Sie for late wiosne homemade imprezki or for kindergarten, definitely not for hot summer. After washing up need ciut przeprasować. Recommend Welcome to my group on Facebook-ALIMANIACY❤