We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful! Had to take the pads out the boobs but otherwise fit perfectly!
Very beautiful dress especially in black looks impressive for any party.
Wow just wow so beautiful !! It’s my birthday dress and it looks expensive af !
I JUST LOVE THIS DRESS I WAS A BIT SKEPTICAL ABOUT WEARING BECAUSE I HAVE GAINED SOME WEIGHT BUT WHEN I PUT IT ON I DEFINITELY RECEIVED NOTHING BUT GOOD COMPLIMENTS I WILL BE ORDERING IT IN NUDE AND ANY OTHER COLOR IT COMES IN THANK YOU
Fits amazing !!!! & true to size. I’m looking forward to my birthday now
This dress is amazing. The quality is great and it fits like a glove. It looks so classy and worth a lot more than they’re charging. I highly recommend this buy
This has a leotard like liner. I tried it on with some short shapewear for some more coverage. I found the straps were too long and the boob area was on the small side. I’ll have to use boob tape or something. It’s very sparkly and nicer than I expected for the price.
Dress is even more beautiful than expected!!! I can't wait to wear it! Fast shipping! So happy with this purchase. Will update with pictures!
Such a beautiful dress received before the actual date it said it was coming I appreciate it
What an absolutely stunning dress. It fits perfectly! Thanks
omggggg this dress is lit I highly recommend it. I love it so so much...
Super cute dress! Looks better than image! Very expensive-looking; super cute!!
Buy the dress!!! It’s gorgeous in person, the picture doesn’t do it any Justice!
Came really fast And fits really good. Not as sheer as I thought In a good way. Really good quality
The dress is amazing the same as the store. I warned him that I need dress ASAP. And it has arrived for 2 weeks. Super super happy. Amazing. The dress highlights the curves. Its half transparent from the back. Super. Warned the seller that urgently need a dress. It came in two weeks. Wow. The quality of the gun is translucent. It turns out as if on a soft grid with rhinestones. Not narrow, behind the zipper. It looks better than in the photo. Gorgeous.
same as pictures
It fit so nicely!! I loved it
the dress is gorgeous unfortunately it had a little Mile function but the store refund me my money back with no problem shipping with super fast