SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Could have been better. Not very stretchy or well made. Way too tight on the body, which flattens everything.
Love it came in a month got a size medium capsule have fit a large so size up!!! Follow me on Snapchat: Dollface_432
I love it just what I wanted the store did not let me down I took a risk ordering this cause I seen reviews saying they didn’t receive it but I did and also thought the sizing are very accurate , sorry for the dirty mirror
I’m obsessed if fits me so good omg. And the material is soft highly recommend. Follow me on @melissashhh to show you how i piece this together.
Loveeeeee thisssss !!! I’ll be seeing what else this vendor has because I loveeeed this on me! Had to adjust my chest a bit , but nothing major that breast tape can’t fix .
I love this fit! I have a small and I must say it fit my body perfect very snuggled the way I like it. I got so many compliments and people ask me where did I get it from. I wish they had more colors! IG @chyna.fineass
i think this is cute when you have nothing else to wear. can be dressed up or down so versatile. quality is good fabric is soft comfy hugs the body and stretch if need be
outfit really cute. love the way it is cute and drops around my breast. im 5'5 and 210pounds. solid weight. looks great
5 stars .. great quality fabric, good addition, recommend, not regret. My size is M, am high 1,72 It took a while to get but worth the wait
The Romper was exactly like the picture , the material is spandex ! I’m guessing because of COVID my order took a little longer than expected. All in all I have my product and I’m happy , can’t wait to Jazz it up !!!
i love it very beautiful and it came very fast.i recommend
It look just like the picture soft feel nice material
I am very satisfied with the product. It’s like in the pictures, nice material, fits perfectly. I really recommend this store. Took a bit long the shipment bc of the pandemic.
I’ll upload pictures later, looks pretty good to me. My customers will love these rompers! Shipping was actually fast with covid going on.
I like it, good quality shipping took long but it was worth it.
Looks good stretches good , feels very comfy I styled mine with a black tank top and black belt
Ordered 08.06, dotarło 20.06. Dimensions 90-70-90 170cm. The material is elastic and very pleasant, but stitching Troche limit moves. Mialam concerns with L bedzie for Duzy, I hopes with nothing Sie Sie popruje during wear. Recommend
The item was perfect - I am usually a uk size 10. Exactly as the picture and the fabric is stretchy but feels velvet - thick good material. I rolled up the legs an extra inch as wanted it a little bit shorter. There was a delay in delivery but that was because of Covid 19 shipping issues
Excellent stail on the beach... ass cellulite does not fall out does not drag! !! Material hebeshka with elastane does not heat quickly dries Recommend!!! M-climbed comfortably for height 170 CM Weight 69
very cute. great material. fits very nicely. a little tight around the thighs. thighs measure 24in height 5ft9in weight 160lbs waist 29in hips 38in bra 34DDD material does have some stretch but not an extreme amount