SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The costume is good, the quality is excellent, soft, pleasant to the body, the size matches, came quickly (2,5 weeks) the honest store for which he thank you very much.
Very high quality suit, in the photo one in one, shines through, and stung terribly, after washing everything is fine. On the parameters 85.65.95 took M, the size approached, maybe l would not shine through, I do not know. At the height of 170, the skirt covers the knees. I'm satisfied with everything took for 1240r. Seller thanks for the quality goods
Love this! Just like the picture! Super fast shipment as well!
Thanks to the store, I will not write a lot due to the elastic band-it stretches well, the seams are neat, the cloths are not cut, the yarn is mixed with wool is not 100% cotton. I recommend.
Delivery was just over a month. I took it at the post office. The material is dense. Pleasant to the body. Not prickly. Color as picture. On my parameters: height 176 cm, bust 85 cm, waist 70 cm, hips 96 cm-I took the size m. Usually I wear size m. Therefore, the size approached. The length of the skirt is excellent. Even for my height it is below the knee. If I ordered the size S, I would also fit, but I think it would be back-to-back skirt. Here as it goes: choose the size according to the size of your ass. Because the jacket goes over the size.
Love it
Beautiful set and very good quality! Received quickly! I Love
The suit did not quite fit. The skirt is excellent, but the jacket is 2 sizes larger and the manual is long, if I ordered a smaller size, then the skirt did not fit. This suit for girls who have shoulders wide and chest big. Out of position, gave to sew the jacket. The costume came quickly, for 1,5 weeks to Orenburg (Ural). Stitched qualitatively, warm suit. Photo sweatshirts do not apply, T. K is killed.
Cool two piece. You could mix the top with other things and wear it like blazer.. good quality, 100% acrylic. But keep in Mind that you probably will need to wear something beige under the skirt as it’s a bit of transparent because it’s a knitwear.. overall it’s very good purchase , so many stylish options with this set! Recommend!!!
The fabric is very tasteful, the good quality and the perfect size, I get the m that's the one I always use and it's great