SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The skirt is excellent, it came quickly enough. Size C corresponds, but the pope barely climbed through. The strap is certainly fast in quality, but nothing terrible. And a small minus is what is sewn with black threads, it would be better to be brown, but hardly anyone except me it will notice. I have a height of 150, so low girls recommend
I ordered 01.03, and 16.03 already took it from the Mail (Mo). At 44 size took L, most that. A little more authentic would like behind, of course. But it pleases that there are shorts sewn, super!
The quality is good, the skirt looks cool. On the hips 97 pulled well with very much difficulty, maybe if you cut the shorts will be easier. On growth 174 of course very short
Хорошая юбка, мне понравилась. На параметры 60/93 брала М,села хорошо, тяжело немного надевалась, думаю это за счёт подкладки, если обрезать, будет удобнее)
On the parameters from 64, about 92 ordered M, sat down on the figure
Cool skirt with a strap. At a height of 153 above the knees by 10 cm. Quality is excellent
The size M is clear to the volume of the hips in 92 cm. I have 95 cm. I barely got into it. When all the same climbed in, the skirt sat well. In general, the zipper could be made and more authentic. The Lightning stock was big. The skirt as a whole sits well.
Delivery was ~ 4 weeks. The store did not reply to my messages. The parcel is also sent SMS about receiving the goods. Minus that I ordered the Ukr Post Office, and came to meets (who does not know a completely different delivery). In general, the goods are satisfied. The skirt is qualitatively sewn, has a lining in the form of shorts and a hidden zipper. There are some places with sticking threads, but the line itself is even. The belt is not particularly high quality.
The skirt is cool, dense, there are no threads sticking out. I took the size S and sat perfectly. Lining in the form of shorts in the topic)
Beautiful, dense skirt. There is a lining in the form of shorts. On the parameters 90-68-90 the size m approached, if the lining is removed, it will be freer. Length acceptable. Came quickly, less than a month.
The skirt is good, dense, everything is super.
The skirt is super. At its 46 size ordered L and sits perfectly! It's been 10 days. I advise) quality and beautiful) with the store did not communicate. The goods sent the same day.
More reviews on Instagram and Telegram @ ok_alishopping Asymmetric A-line skirt. The store has three colors. I ordered Black, RR L. Lining in the form of shorts. The fabric is dense PE, pleasant to the touch. Included strap. The quality of the skirt is good. On my parameters: 84-67-93, R-R L at the waist a little bolshevata, I think it will fit on the waist up to 72 cm
A good skirt, on the parameters ot-75, ob-96 ordered L. Ordered 11.11, came 17.12. The store does not answer at all!
The skirt is chic))) I like it very much, I sat well, it does not press anywhere, in the waist even there is a free place. Shorts are comfortable, do not press, you can easily sit down. On the parameters 60/90 took the size s. I recommend the goods and the store. I got for 560₽ with a coupon. And the parcel came in a week. Very fast
Before Ukraine, there are two half-tijts, I make a new poshtoya, all the yak in the description, it's good
A little small for a S I do 67/92cm! Take a size above. The skirt is beautiful thickness ideal very good finish, perfect seam 0 defects. High waist. There was a lining shorts underneath but I had to cut it so that the skirt goes to me otherwise it was impossible to put it on. The belt is very good there are enough holes for a S or XS. Delivery late two days it does not matter. I highly recommend but take a size above.
I'm delighted! Super!!! Size m wear but took L, it was possible and HL.
I liked the skirt. What you need for autumn. At 42 the Russian size of the village is ideal. The fabric is soft, pleasant to the touch, the color is like in the store's photo. Quality sewing, threads do not stick out. The lining is sewn with shorts, which in my opinion is a very good solution, because behind the skirt is quite short. So more comfortable)
The order was shipped quickly. But as usual, the Russian Post delivered 12 days to Vladivostok. From Novosibirsk (Ob)! Although there is a go then 6 days by train, if not less. In general, the skirt is excellent. I read the recall and on OB 93 from 63 took the size of L. At the waist is wide, but there is a belt, so norms. In principle, for these volumes, the size of M would be quite normal to sit down.