We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Outfit Garage (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
24 Jun 2020 07:51
This is my 4 dress from this store. The seller umnichka, always goes to the meeting and always promptly answers the messages. As always and this dress is of excellent quality, without threads, without foreign smell. Sits on a figure, very beautiful. The dress itself is made of cotton, you can wear without a bra, cups are inserted. But the lining of the polisher and in hot weather will be stuffy. The dress does not stretch at all, in size S, barely fit, I can not move freely and breathe))) usually I wear Xs or S on Ali always order either S or M, focusing on the seller's table and reviews. But in this I do not know why, I ordered s, but I had to M. In principle, you can wear, however, extremely carefully, without sudden movements)) my parameters are 85-70-90, weight 48, height 160. If you have a waist and hips more than take the size m.
15 Jun 2020 18:08
I thought the dress was lost but it finally arrived, it beautiful, I love this dress
12 Jun 2020 09:43
The dress is cute, on parameters 88-70-98, height 175 cm took the size m.
7 Jun 2020 09:11
I love this dress. I got a size S and I’m a size 8 UK, had to put over my head as it wouldn’t get over my bum. Slightly tight for a small but I will still wear it. Took over a month and a half for delivery to the UK due to the Covid-19
16 May 2020 18:00
I love it ..: fast shipping but alittle tight .. should of order the L.. quality is great
8 May 2020 00:31
Cool dress, I really liked it, though it seems to me it quickly dresses, in the waist is large in length super-size M
1 May 2020 19:25
Gorgeous dress! Love it so much, I’m going to order another one.
5 Apr 2020 20:04
Very pleased, but still expensive in my opinion. Disappointment-inside is not cotton lining, and synthetic-sticks creeply to the body. At the height of 168, chest 78, hips 90, waist 62-size s a little squeeze only in the hips, the rest-perfect. Neat, well stitched. Back zipper-a little tight and stuck, again for such a price-too expensive. Does not shine, in the friend-inserts, does not slide down.
16 Mar 2020 05:33
The dress is cute. I wear size S, but based on feedback, ordered M. But probably had to take S, since it turned out that the dress m is a little bigger to me. I don't think it's critical if it's my ear. It's a little glowing. There are Cups on the dress in the chest area.
13 Mar 2020 14:10
Very cute dress, but I ordered it very big, I'll send it in, fast shipping, I ordered it on February 24 and it was available to pick up on March 12
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.